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I am a confident and conscientious professional with a goal-driven mindset who takes pride in building relationships with people from all walks of life. I stay calm and composed in professional environments and tackle problems efficiently, even under pressure. As a motivated team leader with strong organisational, team management, and time-keeping skills, I combine a filmmaking and screenwriting background with hands-on experience. I am passionate about storytelling and collaboration, and I enjoy working with diverse people to bring projects from concept to completion.…I am a confident and conscientious professional with a goal-driven mindset who takes pride in building relationships with people from all walks of life. I stay calm and composed in professional environments and tackle problems efficiently, even under pressure. As a motivated team leader with strong organisational, team management, and time-keeping skills, I combine a filmmaking and screenwriting background with hands-on experience. I am passionate about storytelling and collaboration, and I enjoy working with diverse people to bring projects from concept to completion.

Kate Fell

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I am a confident and conscientious professional with a goal-driven mindset who takes pride in building relationships with people from all walks of life. I stay calm and composed in professional environments and tackle problems efficiently, even under pressure. As a motivated team leader with strong organisational, team management, and time-keeping skills, I combine a filmmaking and screenwriting background with hands-on experience. I am passionate about storytelling and collaboration, and I enjoy working with diverse people to bring projects from concept to completion.…I am a confident and conscientious professional with a goal-driven mindset who takes pride in building relationships with people from all walks of life. I stay calm and composed in professional environments and tackle problems efficiently, even under pressure. As a motivated team leader with strong organisational, team management, and time-keeping skills, I combine a filmmaking and screenwriting background with hands-on experience. I am passionate about storytelling and collaboration, and I enjoy working with diverse people to bring projects from concept to completion.

Available to hire

I am a confident and conscientious professional with a goal-driven mindset who takes pride in building relationships with people from all walks of life. I stay calm and composed in professional environments and tackle problems efficiently, even under pressure.

As a motivated team leader with strong organisational, team management, and time-keeping skills, I combine a filmmaking and screenwriting background with hands-on experience. I am passionate about storytelling and collaboration, and I enjoy working with diverse people to bring projects from concept to completion.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Service Agent at Everyday People Financial Solutions

February 1, 2025 - Present

Help high-risk vulnerable customers set up affordable and sustainable debt repayment plans; meet customers with empathy; explain consequences of non-adherence; handle difficult conversations about wellbeing; part of Self-Disconnections team; manage complaint focal duties; coach agents and review aged complaints; coordinate with Slack for team support.

Store Supervisor at Spar

October 1, 2023 - January 1, 2025

Provide friendly, efficient customer service; supervise shifts; open/close the store; manage alarms; cash handling; promote brand; merchandising; upsell offers; adhere to security measures; deputise for Store Manager; complete training.

Cinema Host at ODEON Ayr

May 1, 2021 - June 1, 2023

Greet guests, serve food with food safety and COVID safety standards; maintain cleanliness of foyer, screens and toilets; assist guests with queries and seating; assist in training of new employees; maintain a friendly, upbeat attitude.

Carer at Private family – Glasgow

June 1, 2017 - January 1, 2021

Cared for mother with Multiple Endocrine Neoplasia type 2 (MENS-2); prepared meals and hot drinks; general housekeeping; assisted mobility; monitored for adrenal crises and provided appropriate measures; offered companionship.

Market Researcher at Pexel, Glasgow

February 1, 2017 - June 1, 2017

Conducted research on consumer opinions and marketing strategies; trained survey interviewers; input data and kept records updated.

Retail Assistant at Debenhams, Glasgow

November 1, 2015 - December 1, 2015

Greeted customers; described merchandise; explained usage and care; assisted customers in locating items; answered questions and provided product recommendations.