I am a marketing professional dedicated to building strong brand identities and delivering engaging customer experiences. I focus on developing and executing integrated campaigns that align with business goals and resonate with target audiences. I rely on analytics and market research to inform strategy, improve performance, and maximise ROI. I’m a creative thinker with strong organisational and communication skills, eager to contribute fresh ideas and drive growth in a dynamic marketing environment.

Dalano Williams

I am a marketing professional dedicated to building strong brand identities and delivering engaging customer experiences. I focus on developing and executing integrated campaigns that align with business goals and resonate with target audiences. I rely on analytics and market research to inform strategy, improve performance, and maximise ROI. I’m a creative thinker with strong organisational and communication skills, eager to contribute fresh ideas and drive growth in a dynamic marketing environment.

Available to hire

I am a marketing professional dedicated to building strong brand identities and delivering engaging customer experiences. I focus on developing and executing integrated campaigns that align with business goals and resonate with target audiences.

I rely on analytics and market research to inform strategy, improve performance, and maximise ROI. I’m a creative thinker with strong organisational and communication skills, eager to contribute fresh ideas and drive growth in a dynamic marketing environment.

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Language

English
Fluent

Work Experience

Permit Coordinator / Administrator at Suffolk Highways
February 1, 2025 - Present
Managed high volumes of work and prioritised tasks to meet strict deadlines and SLAs. Acted as a key point of contact for stakeholders, resolving queries efficiently. Coordinated across teams and contractors to ensure smooth project delivery. Maintained project trackers, calendars and administrative systems to support daily operations. Coordinated road marking and white lining schedules across Suffolk and the wider East Anglia region, ensuring works were planned efficiently and completed in line with project and compliance requirements.
Sales Advisor / Sales Executive at UK Fuels
April 1, 2024 - September 1, 2024
Proactively contacted prospective and existing customers to promote fuel card services. Consistently met or exceeded sales targets through proactive outbound activity. Identified client needs and delivered tailored solutions to increase revenue per account. Handled high-volume outbound calling (20-40+ calls daily) in a target-driven environment. Exceeded monthly sales targets by 10-15% consistently.
Warehouse Operative at Amazon
September 1, 2024 - January 1, 2025
Worked in a fast-paced logistics environment handling high volumes of inventory. Maintained high accuracy and efficiency under tight deadlines.
Food Production Operative at Ichiban Sushi Factory
January 1, 2024 - April 1, 2024
Dispatched orders to distribution depots including Tesco and Aldi. Ensured all orders were accurately picked, checked, and prepared for delivery.
Administrative Assistant at HTG Trading
May 1, 2023 - July 1, 2023
Scheduled and booked engineers to repair and maintain machinery. Logged service requests and updated internal tracking systems.
Administrative Assistant at Thompson & Morgan
May 1, 2021 - August 1, 2021
Processed customer refunds and resolved order-related issues. Communicated with customers to provide support and maintain satisfaction.
Retail Assistant at Sainsbury's
November 1, 2018 - January 1, 2019
Assisted customers and supported daily store operations. Handled transactions and maintained organised displays.
Administrative / Permitting & Scheduling Support at Suffolk Highways
February 1, 2025 - Present
Managed high volumes of work and prioritised tasks to meet strict deadlines and SLAs; Acted as a key point of contact for stakeholders, resolving queries efficiently; Coordinated across teams and contractors to ensure smooth project delivery.

Education

GCSE English at St Albans Catholic High School, Ipswich
September 1, 2012 - May 1, 2017
GCSE Maths at St Albans Catholic High School, Ipswich
September 1, 2012 - May 1, 2017
Sports Science (Level 3 diploma) at Suffolk New College, Ipswich
September 1, 2017 - March 1, 2020
GCSE English at St Albans Catholic High School, Ipswich
September 1, 2012 - May 1, 2017
GCSE Maths at St Albans Catholic High School, Ipswich
September 1, 2012 - May 1, 2017
Level 3 Diploma in Sports Science at Suffolk New College, Ipswich
September 1, 2017 - March 1, 2020

Qualifications

Google Digital Marketing & E-commerce Certificate
January 11, 2030 - May 12, 2026
Google Digital Marketing & E-commerce Certificate
January 11, 2030 - May 12, 2026

Industry Experience

Retail, Transportation & Logistics, Professional Services, Manufacturing, Education, Software & Internet, Media & Entertainment