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Hi, I’m Eric De Biasi, a Senior Technical Writer and Product Support Engineer with 15+ years of experience across biotech, medical devices, semiconductor, and electronics industries. I excel at translating complex specifications and workflows into clear, end-user documentation and training materials that align with regulatory and business goals. I enjoy collaborating with engineers, R&D, and service teams to deliver accurate, usable content—from IFUs and field service manuals to troubleshooting protocols and training materials. I’m bilingual in English and Spanish and have worked internationally across the U.S., Germany, and the U.K. My strengths include cross-functional communication, structured authoring, and a strong eye for consistency and quality in documentation. I’m proficient with FrameMaker, DITA XML, InDesign, and a broad set of tools to produce professional outputs that enhance customer understanding and service efficiency.…Hi, I’m Eric De Biasi, a Senior Technical Writer and Product Support Engineer with 15+ years of experience across biotech, medical devices, semiconductor, and electronics industries. I excel at translating complex specifications and workflows into clear, end-user documentation and training materials that align with regulatory and business goals. I enjoy collaborating with engineers, R&D, and service teams to deliver accurate, usable content—from IFUs and field service manuals to troubleshooting protocols and training materials. I’m bilingual in English and Spanish and have worked internationally across the U.S., Germany, and the U.K. My strengths include cross-functional communication, structured authoring, and a strong eye for consistency and quality in documentation. I’m proficient with FrameMaker, DITA XML, InDesign, and a broad set of tools to produce professional outputs that enhance customer understanding and service efficiency.

Eric De Biasi

Writer, Content Creator, Content Designer, +2

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Hi, I’m Eric De Biasi, a Senior Technical Writer and Product Support Engineer with 15+ years of experience across biotech, medical devices, semiconductor, and electronics industries. I excel at translating complex specifications and workflows into clear, end-user documentation and training materials that align with regulatory and business goals. I enjoy collaborating with engineers, R&D, and service teams to deliver accurate, usable content—from IFUs and field service manuals to troubleshooting protocols and training materials. I’m bilingual in English and Spanish and have worked internationally across the U.S., Germany, and the U.K. My strengths include cross-functional communication, structured authoring, and a strong eye for consistency and quality in documentation. I’m proficient with FrameMaker, DITA XML, InDesign, and a broad set of tools to produce professional outputs that enhance customer understanding and service efficiency.…Hi, I’m Eric De Biasi, a Senior Technical Writer and Product Support Engineer with 15+ years of experience across biotech, medical devices, semiconductor, and electronics industries. I excel at translating complex specifications and workflows into clear, end-user documentation and training materials that align with regulatory and business goals. I enjoy collaborating with engineers, R&D, and service teams to deliver accurate, usable content—from IFUs and field service manuals to troubleshooting protocols and training materials. I’m bilingual in English and Spanish and have worked internationally across the U.S., Germany, and the U.K. My strengths include cross-functional communication, structured authoring, and a strong eye for consistency and quality in documentation. I’m proficient with FrameMaker, DITA XML, InDesign, and a broad set of tools to produce professional outputs that enhance customer understanding and service efficiency.

Available to hire

Hi, I’m Eric De Biasi, a Senior Technical Writer and Product Support Engineer with 15+ years of experience across biotech, medical devices, semiconductor, and electronics industries. I excel at translating complex specifications and workflows into clear, end-user documentation and training materials that align with regulatory and business goals. I enjoy collaborating with engineers, R&D, and service teams to deliver accurate, usable content—from IFUs and field service manuals to troubleshooting protocols and training materials.

I’m bilingual in English and Spanish and have worked internationally across the U.S., Germany, and the U.K. My strengths include cross-functional communication, structured authoring, and a strong eye for consistency and quality in documentation. I’m proficient with FrameMaker, DITA XML, InDesign, and a broad set of tools to produce professional outputs that enhance customer understanding and service efficiency.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Senior Technical Writer at Cepheid

July 1, 2025 - Present

Edit Instructions for Use (IFU), package inserts, and user manuals. Coordinate with product transfer, regulatory affairs, R&D, and other stakeholders to update, validate, and approve content. Use Adobe FrameMaker, DITA XML, and Adobe InDesign to produce structured, professional documentation. Ensure documentation meets quality standards and supports end users.

Senior Technical Writer at Veeco Instruments

September 1, 2023 - January 1, 2025

Wrote manufacturing work instructions and service manuals for laser-annealing semiconductor equipment. Collaborated with cross-functional engineering teams to validate content. Delivered content that improved usability for manufacturing and field service.

Senior User Assistance Developer at Varian Medical Systems

September 1, 2022 - September 1, 2023

Developed end-user documentation (IFUs, CRNs, maintenance guides) using IXIASOFT DITA XML to ensure modular, reusable outputs. Ensured healthcare regulatory alignment and quality standards. Collaborated with engineers, QA, and product managers to validate content.

Senior Technical Writer at Auriga Corporation

April 1, 2022 - September 1, 2022

Created manuals, user guides, and proposals across transportation and energy sectors. Delivered client-focused content, marketing collateral, and training materials; collaborated with SMEs and project leads for technical accuracy.

Technical Writer at Fluidic Analytics Ltd.

June 1, 2021 - April 1, 2022

Produced IFUs, work instructions, package inserts, and scientific blog posts. Designed standardized templates in Word and FrameMaker. Supported marketing with technical brochures and cross-functional collateral.

Technical Writer at TRUMPF GmbH + Co. KG

June 1, 2020 - June 1, 2021

DITA XML authoring in Noxum PS5 for laser-based semiconductor tools. Developed detailed service procedures for field engineers. Coordinated with SMEs to ensure technical accuracy and content standardization.

Technical Writer at Roche Diagnostics Automation Solutions GmbH

September 1, 2019 - April 1, 2020

Developed Instructions for Use and field service manuals for complex medical systems. Engaged with SMEs to ensure clarity and accuracy. Used DITA and Schema ST4 for standardized content creation; focused on user-centric documentation for technicians and clinicians.

Senior Product Support Engineer / Technical Writer at Roche Sequencing Solutions

April 1, 2017 - September 1, 2019

Field documentation and support; authored field manuals; developed training content to improve product/process understanding. Delivered customer and field training and served as SME on imaging equipment.

Senior Field Service Engineer at Wafergen Biosystems

February 1, 2016 - April 1, 2017

Maintenance and servicing of high-tech laboratory equipment; fault diagnosis and root cause analysis; workload management and preventative maintenance ensuring compliance with health and safety guidelines.

Automation Engineer / Technical Writer (R&D) at Affymetrix, Inc.

January 1, 2005 - January 1, 2008

Designed, tested, and validated automation protocols for liquid handling systems. Created engineering protocols, test plans, and user manuals for internal teams and external stakeholders.

Senior Field Service Engineer at Leica Microsystems (USA)

January 1, 2011 - January 1, 2013

Technical support and maintenance for high-precision microscopes and imaging equipment; installations, repairs, and preventative maintenance; delivered hands-on customer training and built strong client relations.

Field Service Engineer at Labcyte Inc.

January 1, 2008 - January 1, 2011

Delivered on-site field support, diagnostics, and repairs for Echo liquid handlers in high-throughput lab environments. Authored user guides, service manuals, and training materials to streamline customer onboarding and system maintenance.

Automation Engineer / Technical Writer (R&D) at Affymetrix, Inc.

January 1, 2005 - January 1, 2008

System development and testing; designed automation protocols; produced engineering protocols, test plans, and user manuals for internal teams and external stakeholders.

Senior Product Support Engineer / Technical Writer at Affymetrix, Inc.

January 1, 2013 - January 1, 2016

Earlier role: Created field service procedures, bulletins, and manuals; delivered global technical support and training programs; led new product implementations.