Hi, I’m Chathu Li Riyas. I’m a versatile, results-driven professional with a background spanning customer service, retail, events and marketing. I thrive in fast-paced environments, excel at attention to detail, and relish turning challenges into practical solutions. My proactive approach and analytical mindset help me deliver high-quality outcomes while building strong relationships with colleagues and clients. I’m passionate about education, administration, and communication, and I enjoy supporting learners, practitioners, and parents. I bring adaptable skills across project coordination, social media, and brand development, and I’m eager to contribute to an innovative organization that values collaboration and continuous improvement.

Chathu Li Riyas

Hi, I’m Chathu Li Riyas. I’m a versatile, results-driven professional with a background spanning customer service, retail, events and marketing. I thrive in fast-paced environments, excel at attention to detail, and relish turning challenges into practical solutions. My proactive approach and analytical mindset help me deliver high-quality outcomes while building strong relationships with colleagues and clients. I’m passionate about education, administration, and communication, and I enjoy supporting learners, practitioners, and parents. I bring adaptable skills across project coordination, social media, and brand development, and I’m eager to contribute to an innovative organization that values collaboration and continuous improvement.

Available to hire

Hi, I’m Chathu Li Riyas. I’m a versatile, results-driven professional with a background spanning customer service, retail, events and marketing. I thrive in fast-paced environments, excel at attention to detail, and relish turning challenges into practical solutions. My proactive approach and analytical mindset help me deliver high-quality outcomes while building strong relationships with colleagues and clients.

I’m passionate about education, administration, and communication, and I enjoy supporting learners, practitioners, and parents. I bring adaptable skills across project coordination, social media, and brand development, and I’m eager to contribute to an innovative organization that values collaboration and continuous improvement.

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Experience Level

Intermediate
Intermediate

Language

English
Fluent

Work Experience

Nursery Assistant at Little Wings Nursery
January 1, 2024 - Present
Assisted practitioners with classroom management and lesson preparation; managed student behaviour; supported children with reading, writing, and learning activities; supervised group activities, sports events, and outings; observed, recorded and reported pupils’ progress; provided individual support and facilitated small group activities.
Events & Social Media Executive at Chennai Spice Edmonton
April 1, 2020 - April 1, 2024
Explained event packages and options to tailor bespoke client solutions; managed paid advertising and social media campaigns to raise awareness and attract clients; assisted in planning and executing a variety of events to ensure smooth operations; maintained safe and orderly event operations and proactively addressed issues; coordinated multiple event-related activities.
Business Development & Social Media Executive at De Brilliance Jewellers
May 1, 2018 - March 1, 2020
Forecasted market trends and consumer buying behaviour to guide product offerings and business strategies; developed and implemented social media strategies to boost brand presence; created and curated content for platforms including Facebook, Instagram, TikTok, and Pinterest; maintained and updated website content; monitored analytics to adjust campaigns; engaged with online community and responded to inquiries; identified opportunities for growth and collaborated with sales & marketing to align efforts.
Sales Supervisor at Poundland
March 1, 2015 - March 1, 2018
Led a team of sales associates, providing guidance and support; implemented inventory management strategies to reduce stock discrepancies; conducted regular staff training on customer service; assisted in planning and executing promotional activities, contributing to sales during promotions.
Sales Associate at Asda
January 1, 2014 - February 1, 2015
Delivered exceptional customer service; used persuasive communication to drive sales; collaborated on merchandising strategies to create a visually appealing store; participated in product knowledge training to provide accurate information and enhance sales effectiveness.
Customer Consultant at Next Plc
February 1, 2013 - December 1, 2013
Delivered personalised customer service and built customer loyalty; participated in cross-functional training; contributed to in-store events and promotions to enhance the shopping experience.
Marketing Assistant at Freeads
June 1, 2012 - December 1, 2012
Supported development of comprehensive marketing plans; coordinated creation of advertising materials; conducted market research to identify trends; managed social media platforms and increased online engagement through content creation.

Education

MA in Strategic Marketing Management at University of Greenwich
January 1, 2011 - January 1, 2012
BSc in Natural Science (Second Class Upper Division) at The Open University
January 1, 2003 - January 1, 2008
Professional Certificate in Marketing at CIM UK
January 1, 2002 - January 1, 2003
ACCA - F1/F2/F3/F4 at Anglia Ruskin University
January 1, 2014 - January 1, 2015

Qualifications

ACCA - F1/F2/F3/F4
January 1, 2014 - January 1, 2015
Professional Certificate in Marketing (CIM)
January 1, 2002 - January 1, 2003
MA in Strategic Marketing Management
January 1, 2011 - January 1, 2012
BSc in Natural Science (Second Class Upper Division)
January 1, 2003 - January 1, 2008

Industry Experience

Retail, Education, Professional Services, Media & Entertainment, Software & Internet