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I am a motivated and enthusiastic IT professional with extensive experience in Product Ownership, Test Management, Defect Management, Agile delivery, and Business Analysis across Financial Services, Energy, Retail, Education, and Banking sectors. I excel at delivering complex programmes, improving processes, and driving iterative product delivery. I am a strong communicator who listens deeply, challenges constructively, and builds trusted relationships with stakeholders at all levels. I am known for identifying solutions to complex problems, reducing delivery risks, and ensuring high-quality outcomes across the full lifecycle.…I am a motivated and enthusiastic IT professional with extensive experience in Product Ownership, Test Management, Defect Management, Agile delivery, and Business Analysis across Financial Services, Energy, Retail, Education, and Banking sectors. I excel at delivering complex programmes, improving processes, and driving iterative product delivery. I am a strong communicator who listens deeply, challenges constructively, and builds trusted relationships with stakeholders at all levels. I am known for identifying solutions to complex problems, reducing delivery risks, and ensuring high-quality outcomes across the full lifecycle.

Christopher Jones

Project Manager, QA Engineer, Data Analyst

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I am a motivated and enthusiastic IT professional with extensive experience in Product Ownership, Test Management, Defect Management, Agile delivery, and Business Analysis across Financial Services, Energy, Retail, Education, and Banking sectors. I excel at delivering complex programmes, improving processes, and driving iterative product delivery. I am a strong communicator who listens deeply, challenges constructively, and builds trusted relationships with stakeholders at all levels. I am known for identifying solutions to complex problems, reducing delivery risks, and ensuring high-quality outcomes across the full lifecycle.…I am a motivated and enthusiastic IT professional with extensive experience in Product Ownership, Test Management, Defect Management, Agile delivery, and Business Analysis across Financial Services, Energy, Retail, Education, and Banking sectors. I excel at delivering complex programmes, improving processes, and driving iterative product delivery. I am a strong communicator who listens deeply, challenges constructively, and builds trusted relationships with stakeholders at all levels. I am known for identifying solutions to complex problems, reducing delivery risks, and ensuring high-quality outcomes across the full lifecycle.

Available to hire

I am a motivated and enthusiastic IT professional with extensive experience in Product Ownership, Test Management, Defect Management, Agile delivery, and Business Analysis across Financial Services, Energy, Retail, Education, and Banking sectors.

I excel at delivering complex programmes, improving processes, and driving iterative product delivery. I am a strong communicator who listens deeply, challenges constructively, and builds trusted relationships with stakeholders at all levels. I am known for identifying solutions to complex problems, reducing delivery risks, and ensuring high-quality outcomes across the full lifecycle.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Testing / Delivery Expert at ALYSIAN LIMITED @ HBK

January 1, 2026 - Present

Oversaw delivery across multiple countries for the SAP S/4HANA Legato programme carve-out, coordinating end-to-end delivery lifecycle, stakeholder communications, and cross-team alignment. Managed programme cadence, identified delivery risks and mitigations, and produced high-quality presentations for senior leadership. Improved daily reporting and visibility and utilised Azure DevOps to streamline processes.

Project Manager / Test Manager at ECHO MANAGED SERVICES

October 1, 2024 - November 1, 2025

Led testing and delivery for Aptumo CIS rollout, including System, SIT, and UAT cycles. Identified gaps in testing infrastructure, facilitated collaborative workshops, created test plans and full documentation, coached team members on testing and Agile practices, and oversaw deployment planning and stakeholder communications. Produced daily MI reporting to track progress and risks.

Product Owner & Agile Coach at PEARSON

March 1, 2024 - October 1, 2024

Delivered multiple products while coaching Product Owners and Scrum teams across the organisation. Trained teams on Agile methodologies, managed a dedicated Scrum team, standardised processes, and designed a Jira-based system to translate KPIs into actionable user stories. Delivered stakeholder training and managed roadmaps.

Business Liaison & Test Management at DIGX IT (OSB BANK)

January 1, 2023 - March 1, 2024

Supported OSB Bank in transitioning the IRB Programme from waterfall to Agile. Designed Agile delivery approaches, re-planned milestones to align with regulatory expectations, structured Scrum teams, guided Product Owners, and designed/implemented a defect management process. Collaborated with senior stakeholders for visibility and alignment.

Product Owner / Test Manager at XOSERVE / CORRELA

June 1, 2020 - December 1, 2022

Led Product Ownership and testing across major programmes including the Ofgem/CSSC mandatory Switching Programme. Translated stakeholder strategies into a clear, prioritised backlog; managed sprint ceremonies; empowered team members; oversaw test planning, execution, and defect management across multiple workstreams; utilized Oracle DB for data validation and reconciliation.

SAP HANA Global Test Lead / Defect Manager at UPFIELD

August 1, 2019 - June 1, 2020

Led UAT for a global SAP S/4HANA implementation; developed UAT test strategies ensuring full QA coverage; analysed integrations; managed offshore testing teams and global stakeholders; oversaw defect management and triage across multiple time zones.

UAT Test Lead at DYSON

February 1, 2019 - August 1, 2019

Supported the digitalisation of Dyson’s global website; conducted analysis to script tests, collaborated with business users for comprehensive test coverage; supported regression cycles and release readiness.

Manager at YORKSHIRE BUILDING SOCIETY

November 1, 2018 - February 1, 2019

Managed contractor teams delivering PPI/Plevin-related activities; oversaw workflow allocation, quality checks, and daily reporting.

Case Handler / Team Leader at TSB

May 1, 2018 - September 1, 2018

Supported TSB during the major post-migration incident; led case handling, issue resolution, and customer impact assessment.

UAT Test Analyst at NOTTINGHAM UNIVERSITY

December 1, 2015 - July 1, 2017

Delivered UAT and system testing for the MyNottingham Student Portal, Oracle CRM, Oracle Cloud Student, and ERP Finance modules. Identified test scenarios, facilitated UAT workshops, created/executed test scripts, logged defects in JIRA, and coordinated with business/technical teams to ensure timely fixes.