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Hi there! I'm Cynthia Gonzalez, a Certified Advanced Scrum Master (CSM-A) and Senior Automation Engineer with 10+ years of experience developing and maintaining automated test coverage for enterprise SaaS systems. I design scenario-based evaluations and validate complex workflows across backend services and front-end interfaces, always focusing on quality and reliability. Recently, I expanded my expertise into AI-assisted testing workflows, leveraging tools like GitHub Copilot to support test planning, automation scripting, regression testing, and scenario-based validation within modern CI/CD environments.…Hi there! I'm Cynthia Gonzalez, a Certified Advanced Scrum Master (CSM-A) and Senior Automation Engineer with 10+ years of experience developing and maintaining automated test coverage for enterprise SaaS systems. I design scenario-based evaluations and validate complex workflows across backend services and front-end interfaces, always focusing on quality and reliability. Recently, I expanded my expertise into AI-assisted testing workflows, leveraging tools like GitHub Copilot to support test planning, automation scripting, regression testing, and scenario-based validation within modern CI/CD environments.

Cynthia Gonzalez

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Hi there! I'm Cynthia Gonzalez, a Certified Advanced Scrum Master (CSM-A) and Senior Automation Engineer with 10+ years of experience developing and maintaining automated test coverage for enterprise SaaS systems. I design scenario-based evaluations and validate complex workflows across backend services and front-end interfaces, always focusing on quality and reliability. Recently, I expanded my expertise into AI-assisted testing workflows, leveraging tools like GitHub Copilot to support test planning, automation scripting, regression testing, and scenario-based validation within modern CI/CD environments.…Hi there! I'm Cynthia Gonzalez, a Certified Advanced Scrum Master (CSM-A) and Senior Automation Engineer with 10+ years of experience developing and maintaining automated test coverage for enterprise SaaS systems. I design scenario-based evaluations and validate complex workflows across backend services and front-end interfaces, always focusing on quality and reliability. Recently, I expanded my expertise into AI-assisted testing workflows, leveraging tools like GitHub Copilot to support test planning, automation scripting, regression testing, and scenario-based validation within modern CI/CD environments.

Available to hire

Hi there! I’m Cynthia Gonzalez, a Certified Advanced Scrum Master (CSM-A) and Senior Automation Engineer with 10+ years of experience developing and maintaining automated test coverage for enterprise SaaS systems. I design scenario-based evaluations and validate complex workflows across backend services and front-end interfaces, always focusing on quality and reliability.

Recently, I expanded my expertise into AI-assisted testing workflows, leveraging tools like GitHub Copilot to support test planning, automation scripting, regression testing, and scenario-based validation within modern CI/CD environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

QA Engineer at People Fluent

January 1, 2014 - January 1, 2018

Designed and implemented automated test cases for a data-driven SaaS application, building end-to-end test coverage focusing on data storage, retrieval, and workflow integrity against defined requirements. Collaborated with product and development teams to identify risk areas and improve overall quality.

QA Automation Lead at Cisco Systems Inc

May 1, 2018 - June 1, 2021

Led QA automation for Smart Software Licensing Manager; designed and executed test automation for license management features; scaled coverage across SaaS products; integrated automation with CI/CD pipelines; collaborated with cross-functional teams.

Leader, Collaboration Customer Success Engineer at Cisco Systems Inc

July 2, 2021 - March 20, 2023

Led customer success engineering initiatives for collaboration products; designed and executed scenario-based test cases for a data management application handling sensitive health data; validated storage, retrieval, and workflow integrity against defined requirements.

Senior QA Automation Engineer at Cisco Systems Inc

July 2, 2021 - March 20, 2023

Designed and executed scenario-based tests for data management applications; expanded AI-assisted testing workflows using tools like GitHub Copilot and Claude, building end-to-end test scenarios, automation scripts, regression tests, and validation; ensured robust CI/CD integration.

QA Consultant at Upwork

January 1, 2026 - March 1, 2026

Provided QA consultancy on an Upwork project, performing API and UI testing for a SaaS HR software; authored test cases from requirements, executed API testing and backend data validation, and contributed to test planning and reporting.