Hi, I’m Loveleen Bayongra. I am a customer-focused professional with over six years of experience in healthcare and community support. I’m passionate about delivering high-quality service, handling complex situations with empathy, and building strong relationships with diverse individuals. I’m now transitioning into banking to apply my people skills, attention to detail, and commitment to compliance to help customers have positive financial experiences. I thrive in fast-paced environments, excel at multitasking and problem-solving, and enjoy learning new skills. I bring solid documentation and record-keeping experience, plus a proactive approach to safety, policy adherence, and customer care. I’m eager to grow in banking roles that value service excellence and constructive problem-solving.

Loveleen Bayongra

Hi, I’m Loveleen Bayongra. I am a customer-focused professional with over six years of experience in healthcare and community support. I’m passionate about delivering high-quality service, handling complex situations with empathy, and building strong relationships with diverse individuals. I’m now transitioning into banking to apply my people skills, attention to detail, and commitment to compliance to help customers have positive financial experiences. I thrive in fast-paced environments, excel at multitasking and problem-solving, and enjoy learning new skills. I bring solid documentation and record-keeping experience, plus a proactive approach to safety, policy adherence, and customer care. I’m eager to grow in banking roles that value service excellence and constructive problem-solving.

Available to hire

Hi, I’m Loveleen Bayongra. I am a customer-focused professional with over six years of experience in healthcare and community support. I’m passionate about delivering high-quality service, handling complex situations with empathy, and building strong relationships with diverse individuals. I’m now transitioning into banking to apply my people skills, attention to detail, and commitment to compliance to help customers have positive financial experiences.

I thrive in fast-paced environments, excel at multitasking and problem-solving, and enjoy learning new skills. I bring solid documentation and record-keeping experience, plus a proactive approach to safety, policy adherence, and customer care. I’m eager to grow in banking roles that value service excellence and constructive problem-solving.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Community Support Worker (Mental Health) (Casual) at Ember Korowai Takitini, Hamilton
March 1, 2023 - Present
Provide emotional support and guidance to individuals facing mental health challenges. Conduct assessments and create personalized care plans to enhance client well-being. Maintain comprehensive records and ensure compliance with care policies. Advocate for clients by connecting them with appropriate resources and services.
Community Support Worker at Healthcare NZ, Hamilton
November 1, 2024 - Present
Deliver client-centered care, ensuring safety, dignity, and emotional support. Assist clients with daily living activities, medication management, and mobility support. Collaborate with healthcare professionals to provide high-quality care.
Diversional Therapist at Tamahere Eventide Hospital, Hamilton
April 1, 2020 - February 29, 2024
Designed and implemented engaging activity programs for individuals to promote social and cognitive well-being. Built strong relationships with residents and families, ensuring trust and personalized care. Maintained accurate records of activities and progress reports.
Healthcare Assistant at Tamahere Eventide Hospital, Hamilton
April 1, 2020 - February 29, 2024
Assisted patients with daily personal care, medication, and mobility support. Effectively managed documentation and reported changes in patient conditions. Trained new staff on healthcare procedures and safety protocols.
Assistant Cook at Novelty Restaurant, Hamilton
September 1, 2019 - April 1, 2020
Customer service and hospitality role.
Childcare Worker at Bright Stars Educare, Melville, Hamilton
December 1, 2018 - March 1, 2019
Childcare support and customer-facing role.
Convenience Store Attendant at Cee Jaes Superette, Cambridge
July 1, 2018 - December 1, 2018
Retail customer service and point-of-sale.

Education

New Zealand Certificate in Business (Administration and Technology) (Level 4) at Open Polytechnic
January 1, 2025 - May 13, 2026
NZ Certificate in Sterilizing Technology (Level 3) at Open Polytechnic
January 1, 2024 - May 13, 2026
Certificate in Diversional Therapy & Community Health (Level 4) at Careerforce
January 1, 2023 - May 13, 2026
Graduate Diploma in Community Healthcare Services & Support (Level 7) at NZSE Tertiary College, Hamilton
January 1, 2020 - May 13, 2026
LCP Dementia (Level 4) at Careerforce
January 1, 2021 - May 13, 2026
Diploma in Early Childhood (Level 5) at New Zealand Tertiary College, Auckland
January 1, 2019 - May 13, 2026
Bachelor of Arts at India
January 1, 2017 - May 13, 2026

Qualifications

Certificate in Medication Competency
January 1, 2024 - May 13, 2026
Workplace First Aider Certificate
January 1, 2023 - May 13, 2026
Workplace First Aider Certificate
January 1, 2023 - May 13, 2026
Certificate in Medication Competency
January 1, 2024 - May 13, 2026
Certificate in Diversional Therapy & Community Health (Level 4)
January 1, 2023 - May 13, 2026
NZ Certificate in Sterilizing Technology (Level 3)
January 1, 2024 - May 13, 2026
LCP Dementia (Level 4)
January 1, 2021 - May 13, 2026

Industry Experience

Healthcare, Education, Professional Services, Retail, Other