Hi, I'm Myra Ciarmataro. I am a customer service and operations professional with 12 years of experience across retail, logistics, and service industries. I excel at clear communication, providing direction, and remaining open to feedback, all while upholding high standards of integrity and professionalism. I bring an outgoing, friendly approach to every role and pride myself on resolving customer concerns quickly and effectively. I thrive in fast-paced environments, enjoy collaborating with teams at all levels, and am motivated by helping organizations exceed performance goals while delivering exceptional service.

Myra Ciarmataro

Hi, I'm Myra Ciarmataro. I am a customer service and operations professional with 12 years of experience across retail, logistics, and service industries. I excel at clear communication, providing direction, and remaining open to feedback, all while upholding high standards of integrity and professionalism. I bring an outgoing, friendly approach to every role and pride myself on resolving customer concerns quickly and effectively. I thrive in fast-paced environments, enjoy collaborating with teams at all levels, and am motivated by helping organizations exceed performance goals while delivering exceptional service.

Available to hire

Hi, I’m Myra Ciarmataro. I am a customer service and operations professional with 12 years of experience across retail, logistics, and service industries. I excel at clear communication, providing direction, and remaining open to feedback, all while upholding high standards of integrity and professionalism.

I bring an outgoing, friendly approach to every role and pride myself on resolving customer concerns quickly and effectively. I thrive in fast-paced environments, enjoy collaborating with teams at all levels, and am motivated by helping organizations exceed performance goals while delivering exceptional service.

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Experience Level

Intermediate
Intermediate
Intermediate

Language

English
Intermediate

Work Experience

Retail Merchandising at SAS Retail Odyssey
May 1, 2025 - December 1, 2025
Created a team culture focused on exceeding customer expectations and company performance goals; assisted with resetting planograms to specific designs in a timely manner; supported management with special requests.
Customer Service Representative at Amazon Pharmacy
August 1, 2024 - May 1, 2025
Executed company policies and safety standards; assisted customers with setting up new delivery accounts; helped locate lost or delayed packages via chat or phone; ensured HIPAA privacy; built and maintained a new customer database; handled inquiries and resolved problems promptly.
Customer Service Representative at Teleperformance USA
March 1, 2023 - May 1, 2024
Handled inquiries and resolved problems in a timely manner; maintained accurate records of interactions; created a new customer database by entering information into a database.
Warehouse Picker at Fedex Supply Chain
June 1, 2021 - March 1, 2022
Proficiently managed order picking, fulfillment, inventory, and asset tracking processes, contributing to revenue growth; implemented a new warehouse management system that increased efficiency and reduced errors.
Driver at DoorDash (Independent Contractor)
June 1, 2019 - February 1, 2022
Completed orders accurately and efficiently; maintained punctuality and high service quality; received top ratings for 30 months; delivered items in a timely manner; followed delivery instructions; provided exceptional customer service.
Server at Stagecoach Restaurant
May 1, 2017 - May 1, 2019
Interacted with customers in a friendly and welcoming manner; maintained cleanliness of tables and dining area; refilled drinks promptly; created a casual and inviting atmosphere for guests.
Cashier Assistant Manager at 711 Franchise
January 1, 2017 - December 1, 2018
Implemented and maintained high standards of cleanliness and staff conduct; reduced complaints through effective problem-solving and conflict resolution; conducted training on product knowledge and customer service; fostered a culture of appreciation among staff; implemented strategies to improve customer service; monitored staff performance.
Cashier Assistant Manager at Triple Stop Chevron
December 1, 2014 - August 1, 2016
Ensured compliance with company policies, procedures, and safety standards; provided exceptional customer service; trained and mentored new team members; implemented strategies to increase sales; managed inventory and stocking; resolved customer issues promptly.
Daycare Assistant at Trina's Daycare
October 1, 2008 - January 1, 2014
Assisted children aged 3 months to 8 years with daily activities; potty training and diaper changes; ran errands and performed basic housekeeping tasks; engaged children in educational and creative activities; ensured a safe and nurturing environment; collaborated with staff to maintain an organized daycare.

Education

Accounting at Davis Area Technical College
January 11, 2030 - May 14, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Education, Professional Services, Other