Available to hire
Hi, I’m Myra Ciarmataro. I am a customer service and operations professional with 12 years of experience across retail, logistics, and service industries. I excel at clear communication, providing direction, and remaining open to feedback, all while upholding high standards of integrity and professionalism.
I bring an outgoing, friendly approach to every role and pride myself on resolving customer concerns quickly and effectively. I thrive in fast-paced environments, enjoy collaborating with teams at all levels, and am motivated by helping organizations exceed performance goals while delivering exceptional service.
Experience Level
Language
English
Intermediate
Work Experience
Retail Merchandising at SAS Retail Odyssey
May 1, 2025 - December 1, 2025Created a team culture focused on exceeding customer expectations and company performance goals; assisted with resetting planograms to specific designs in a timely manner; supported management with special requests.
Customer Service Representative at Amazon Pharmacy
August 1, 2024 - May 1, 2025Executed company policies and safety standards; assisted customers with setting up new delivery accounts; helped locate lost or delayed packages via chat or phone; ensured HIPAA privacy; built and maintained a new customer database; handled inquiries and resolved problems promptly.
Customer Service Representative at Teleperformance USA
March 1, 2023 - May 1, 2024Handled inquiries and resolved problems in a timely manner; maintained accurate records of interactions; created a new customer database by entering information into a database.
Warehouse Picker at Fedex Supply Chain
June 1, 2021 - March 1, 2022Proficiently managed order picking, fulfillment, inventory, and asset tracking processes, contributing to revenue growth; implemented a new warehouse management system that increased efficiency and reduced errors.
Driver at DoorDash (Independent Contractor)
June 1, 2019 - February 1, 2022Completed orders accurately and efficiently; maintained punctuality and high service quality; received top ratings for 30 months; delivered items in a timely manner; followed delivery instructions; provided exceptional customer service.
Server at Stagecoach Restaurant
May 1, 2017 - May 1, 2019Interacted with customers in a friendly and welcoming manner; maintained cleanliness of tables and dining area; refilled drinks promptly; created a casual and inviting atmosphere for guests.
Cashier Assistant Manager at 711 Franchise
January 1, 2017 - December 1, 2018Implemented and maintained high standards of cleanliness and staff conduct; reduced complaints through effective problem-solving and conflict resolution; conducted training on product knowledge and customer service; fostered a culture of appreciation among staff; implemented strategies to improve customer service; monitored staff performance.
Cashier Assistant Manager at Triple Stop Chevron
December 1, 2014 - August 1, 2016Ensured compliance with company policies, procedures, and safety standards; provided exceptional customer service; trained and mentored new team members; implemented strategies to increase sales; managed inventory and stocking; resolved customer issues promptly.
Daycare Assistant at Trina's Daycare
October 1, 2008 - January 1, 2014Assisted children aged 3 months to 8 years with daily activities; potty training and diaper changes; ran errands and performed basic housekeeping tasks; engaged children in educational and creative activities; ensured a safe and nurturing environment; collaborated with staff to maintain an organized daycare.
Education
Accounting at Davis Area Technical College
January 11, 2030 - May 14, 2026Qualifications
Industry Experience
Retail, Education, Professional Services, Other
Experience Level
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