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I am a versatile retail and operations professional with a track record of leading teams of 25+ and driving successful retail initiatives. I excel in customer service, cash handling, and appointment coordination, with experience in security and educational program support. I bring clear communication, safety awareness, and hands-on problem solving to every project. I have supported educational programs in both in-person and remote settings, and I thrive in collaborative environments. My strengths include organization, attention to detail, and a friendly, customer-focused approach that helps teams and programs succeed.…I am a versatile retail and operations professional with a track record of leading teams of 25+ and driving successful retail initiatives. I excel in customer service, cash handling, and appointment coordination, with experience in security and educational program support. I bring clear communication, safety awareness, and hands-on problem solving to every project. I have supported educational programs in both in-person and remote settings, and I thrive in collaborative environments. My strengths include organization, attention to detail, and a friendly, customer-focused approach that helps teams and programs succeed.

David Pugh

Presenter, Content Producer, Content Creator, +6

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I am a versatile retail and operations professional with a track record of leading teams of 25+ and driving successful retail initiatives. I excel in customer service, cash handling, and appointment coordination, with experience in security and educational program support. I bring clear communication, safety awareness, and hands-on problem solving to every project. I have supported educational programs in both in-person and remote settings, and I thrive in collaborative environments. My strengths include organization, attention to detail, and a friendly, customer-focused approach that helps teams and programs succeed.…I am a versatile retail and operations professional with a track record of leading teams of 25+ and driving successful retail initiatives. I excel in customer service, cash handling, and appointment coordination, with experience in security and educational program support. I bring clear communication, safety awareness, and hands-on problem solving to every project. I have supported educational programs in both in-person and remote settings, and I thrive in collaborative environments. My strengths include organization, attention to detail, and a friendly, customer-focused approach that helps teams and programs succeed.

Available to hire

I am a versatile retail and operations professional with a track record of leading teams of 25+ and driving successful retail initiatives. I excel in customer service, cash handling, and appointment coordination, with experience in security and educational program support. I bring clear communication, safety awareness, and hands-on problem solving to every project.

I have supported educational programs in both in-person and remote settings, and I thrive in collaborative environments. My strengths include organization, attention to detail, and a friendly, customer-focused approach that helps teams and programs succeed.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Greeter at Meijer Group

September 1, 2022 - Present

Assisted customers upon arrival with ads, carts, sales coupons, and motorized vehicles, enhancing customer experience; Answered alarms and reported information to Loss Prevention to support store safety protocols.

Student Coordinator at School of Rock

September 1, 2021 - September 1, 2022

Assisted students on-site, ensured a welcoming environment; supported remote and in-person sales, set up appointments for instructors and students, and maintained organized operations with strong communication.

Educational Representative / Retail Sales at Wert Music

March 1, 2016 - September 1, 2021

Led retail sales in stores, increased brand visibility by visiting local schools, handled transactions with accuracy, and supported financing needs through bank contracts and deposits.

Security Officer at G4S Secure Solutions

September 1, 2012 - March 1, 2016

Multitasked across multiple posts, promoted to Master Security Officer after 90 days; trained in CPR/AED; used two-way radios and phones to improve response times and incident reporting.

Supervisor, distribution of mails at United States Postal Service

October 1, 1978 - September 1, 2012

Oversaw inbound/outbound dock operations; managed a team of 25+; delivered daily safety and service monitoring; managed timekeeping and payroll processing.

On Air Radio Personality / Talk Show Host at WHKK Radio K101 FM

September 1, 1976 - October 1, 1978

Hosted and produced an all-night gospel show, later moving to an afternoon drive slot, contributing to Arbitron ratings recognition.

Retail Store Manager at Tandy

January 1, 1974 - September 1, 1976

Managed store operations, including ordering stock per budget and overseeing inventory control; conducted regular inventories and oversaw payroll and deposits.

Delivery Driver at Olan Mills

September 1, 1972 - January 1, 1974

Delivered orders within a 20-mile radius; handled inbound/outbound calls and initiated sales to boost customer engagement.