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Hi, I’m Mark Anthony Shaw. I’m a quality-driven ISTQB certified test analyst with 20 years of experience in financial services, specialising in new product implementations, business migrations, and BAU testing. I have worked across waterfall, agile, and hybrid methodologies, and I’m proficient in SQL, Jira, and Microsoft Office. I’m currently upskilling into test automation, learning Postman, Playwright and C# development. I thrive on collaborating with developers, data analysts and business stakeholders to ensure high-quality software releases. I combine rigorous testing with clear communication, risk-based thinking, and a focus on delivering reliable, well-documented results that support informed decision-making.…Hi, I’m Mark Anthony Shaw. I’m a quality-driven ISTQB certified test analyst with 20 years of experience in financial services, specialising in new product implementations, business migrations, and BAU testing. I have worked across waterfall, agile, and hybrid methodologies, and I’m proficient in SQL, Jira, and Microsoft Office. I’m currently upskilling into test automation, learning Postman, Playwright and C# development. I thrive on collaborating with developers, data analysts and business stakeholders to ensure high-quality software releases. I combine rigorous testing with clear communication, risk-based thinking, and a focus on delivering reliable, well-documented results that support informed decision-making.

Mark Anthony Shaw

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Hi, I’m Mark Anthony Shaw. I’m a quality-driven ISTQB certified test analyst with 20 years of experience in financial services, specialising in new product implementations, business migrations, and BAU testing. I have worked across waterfall, agile, and hybrid methodologies, and I’m proficient in SQL, Jira, and Microsoft Office. I’m currently upskilling into test automation, learning Postman, Playwright and C# development. I thrive on collaborating with developers, data analysts and business stakeholders to ensure high-quality software releases. I combine rigorous testing with clear communication, risk-based thinking, and a focus on delivering reliable, well-documented results that support informed decision-making.…Hi, I’m Mark Anthony Shaw. I’m a quality-driven ISTQB certified test analyst with 20 years of experience in financial services, specialising in new product implementations, business migrations, and BAU testing. I have worked across waterfall, agile, and hybrid methodologies, and I’m proficient in SQL, Jira, and Microsoft Office. I’m currently upskilling into test automation, learning Postman, Playwright and C# development. I thrive on collaborating with developers, data analysts and business stakeholders to ensure high-quality software releases. I combine rigorous testing with clear communication, risk-based thinking, and a focus on delivering reliable, well-documented results that support informed decision-making.

Available to hire

Hi, I’m Mark Anthony Shaw. I’m a quality-driven ISTQB certified test analyst with 20 years of experience in financial services, specialising in new product implementations, business migrations, and BAU testing. I have worked across waterfall, agile, and hybrid methodologies, and I’m proficient in SQL, Jira, and Microsoft Office. I’m currently upskilling into test automation, learning Postman, Playwright and C# development.

I thrive on collaborating with developers, data analysts and business stakeholders to ensure high-quality software releases. I combine rigorous testing with clear communication, risk-based thinking, and a focus on delivering reliable, well-documented results that support informed decision-making.

Skills

SQL

Jira

Experience Level

SQL

Expert

Jira

Expert

Language

English

Fluent

Work Experience

Contract Test Analyst at Nedbank Private Wealth

November 1, 2023 - December 1, 2025

Drafted SQL-based test cases; performed extensive database testing of migrated data to Avaloq; collaborated with developers and data analysts; analyzed results and logged defects/risks; created Jira dashboards to report testing progress; conducted smoke/sanity testing; supported UAT; worked in agile development teams.

Contract Test Analyst at IFGL Ltd

November 1, 2021 - August 1, 2023

Worked on the Jade project implementing Coresuite to replace BANCS; reviewed requirements and user stories; tested multiple facets of the new system including commission processing and client correspondence; performed JSON/XML testing; logged defects via Jira Zephyr; liaised with the system provider; mentored junior testers.

Contract Test Analyst at Hansard International

September 1, 2021 - November 1, 2021

Supported a new system implementation to replace the legacy system; performed testing similar to prior test analyst role; contract ended due to organizational changes.

Test Analyst at Utmost Wealth Solutions Ltd

December 1, 2019 - September 1, 2021

Led planning, design, management, execution and reporting of tests; designed test cases and scripts; identified regression areas to ensure adequate coverage; logged and tracked defects; supported UAT and provided regular progress updates.

Test Analyst at Zurich International Life Ltd

September 1, 2016 - July 1, 2019

Developed test cases and scenarios aligned to business requirements; peer-reviewed test coverage; contributed to test plan; executed tests, logged defects, and supported root cause analysis; prepared test data and participated in defect triage and status reporting; supported business user training and release readiness.

Senior Introducing Administrator at Zurich International Life Ltd

March 1, 2013 - September 1, 2016

Managed commission arrangements, broker account activity, queries, reconciliations and compliance across multiple jurisdictions; supported broker relationships and regulatory adherence.

Relationship Banker at Zurich Bank International Ltd

July 1, 2011 - October 1, 2012

Handled customer account management, payments, and lending application reviews; addressed complaints; ensured AML compliance and regulatory awareness.

Part Time Delivery Driver at The Flower Studio

July 1, 2009 - July 1, 2011

Delivered flowers across the Isle of Man; represented the business professionally to customers; supported timely deliveries.

Mechanic at South Coast Performance Car Service Ltd

July 1, 2006 - July 1, 2007

Diagnosed and repaired a range of vehicle marques; maintained service quality and safety standards.

Customer Service Advisor at Alliance & Leicester

November 1, 2004 - July 1, 2006

Delivered customer service excellence across inbound/outbound channels; answered queries and supported product knowledge; managed account-related tasks.

Account Process Expert at Barclays Bank

June 1, 2002 - November 1, 2004

Processed new business accounts; performed account investigations and payments; assisted with AML controls and regulatory compliance.

Training Squad at McDonalds Restaurants

February 1, 1997 - August 1, 2001

Trained staff, supported kitchen operations, and contributed to maintaining restaurant cleanliness and high service standards.