Available to hire
I am a detail-oriented and analytical professional with over five years of experience across software quality assurance, data validation, system analysis, stakeholder collaboration, reporting support, and process improvement.
I have worked across operational, finance, healthcare, ERP, and government reporting systems, with a strong focus on data accuracy, documentation, issue analysis, and continuous improvement. I am proficient in Microsoft Excel, Word, PowerPoint, Outlook, and Gmail, and I excel at preparing records, tracking outcomes, communicating insights clearly, and supporting informed business decisions.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Software Test Analyst at BinManager
January 1, 2025 - April 1, 2026Supported end-to-end operations across multiple business applications including Bin Manager, Tip Manager, Scrap Manager, and Commercial Waste Manager. Reviewed workflows and requirements to ensure systems function accurately and efficiently. Created user manuals and provided user trainings. Created, maintained, and executed structured test plans and records using Azure DevOps. Collaborated with Business Analysts and support teams to validate use cases and improve workflow understanding. Analyzed defects and system behavior to improve process efficiency and usability. Validated two-way integrations with Xero and MYOB to ensure accurate financial data synchronization. Validated various types of business reports generated by the system including sales summaries, profit and loss, invoices, customer reports, and waste material reports.
Software Test Analyst at Barnardos
February 1, 2024 - September 1, 2024Worked on B-hive CMS, Sage Finance, and DEX Government reporting as part of a large-scale internal system consolidation and integration initiative. Supported requirement analysis for data migration and integration testing; contributed to testing of integration workflows between B-hive and Sage and between B-hive and DEX. Engaged with stakeholders including Business Analysts, developers, case managers, and finance teams to clarify workflows and business needs. Prepared and executed test cases, tracked outcomes, logged issues and improvements, and maintained traceability records. Performed functional, integration, regression, and data migration testing; used SQL to validate migrated data and ensure data integrity across systems.
Software Quality Assurance Engineer at VitalHub Innovations Lab
September 1, 2021 - February 1, 2022Worked on B Care, a healthcare management system used in hospital environments in Canada. Analyzed system requirements and supported the development and testing of healthcare system workflows. Facilitated stakeholder discussions to clarify needs and ensure functionality aligned with user and business expectations. Produced clear documentation to support development, testing, and deployment activities. Assisted with troubleshooting and issue resolution to improve system reliability and support healthcare-related standards. Collaborated effectively with team members using Microsoft Teams to share updates and coordinate work.
Software Quality Assurance Engineer at Allion Technologies
April 1, 2018 - September 1, 2021Shared QA resources across three major ERP projects (SMART, AutoConcept, and Global Batteries), adapting to different industries, workflows, and client expectations. Participated in requirements gathering and analysis, engaged with clients, Business Analysts, and developers to clarify requirements, and managed the full testing lifecycle including planning, test case design, execution, defect tracking, and reporting. Maintained documentation (test cases, traceability, defect reports, release notes, and user manuals) and used Jira and Azure DevOps for defect management, progress tracking, and reporting. Investigated issues, validated fixes, and supported stable releases and improved system performance.
Education
Master of Information Technology at Southern Cross University
January 11, 2030 - January 1, 2023Bachelor of Science (IT Major) at University of Colombo
January 11, 2030 - January 1, 2019Qualifications
Industry Experience
Healthcare, Government, Financial Services, Professional Services, Software & Internet
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
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