I'm Emi Murati, a first-year AI student with a growing interest in computer systems and IT support. I enjoy problem-solving, helping others with technology, and I'm actively improving my skills in Python, Linux, and troubleshooting. In my previous role(s), I've provided customer support, resolved guest issues, and communicated clearly to understand problems and deliver practical solutions. I am looking to gain hands-on IT support experience and contribute to a friendly, collaborative team.

Emi Murati

I'm Emi Murati, a first-year AI student with a growing interest in computer systems and IT support. I enjoy problem-solving, helping others with technology, and I'm actively improving my skills in Python, Linux, and troubleshooting. In my previous role(s), I've provided customer support, resolved guest issues, and communicated clearly to understand problems and deliver practical solutions. I am looking to gain hands-on IT support experience and contribute to a friendly, collaborative team.

Available to hire

I’m Emi Murati, a first-year AI student with a growing interest in computer systems and IT support. I enjoy problem-solving, helping others with technology, and I’m actively improving my skills in Python, Linux, and troubleshooting.

In my previous role(s), I’ve provided customer support, resolved guest issues, and communicated clearly to understand problems and deliver practical solutions. I am looking to gain hands-on IT support experience and contribute to a friendly, collaborative team.

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Experience Level

Intermediate
Beginner
Beginner
Beginner
Beginner

Language

Albanian
Fluent
English
Advanced
German
Beginner

Work Experience

Hotel Manager / Host at Hotel Patio Mare
January 1, 2022 - January 1, 2025
Provided customer support by professionally resolving guest issues. Communicated clearly to understand problems and deliver solutions. Maintained a high level of customer satisfaction. Managed multiple requests simultaneously. Worked with booking systems and basic computer tools.
Hotel Manager / Host at Hotel Patio Mare
January 1, 2026 - Present
Continuing role as Hotel Manager / Host with ongoing guest support and hospitality services at Hotel Patio Mare in Dhërmi.
Hotel Manager / Host at Hotel Patio Mare - Dhërmi
January 1, 2022 - Present
Provided customer support by professionally resolving guest issues; communicated clearly to understand problems and deliver solutions; maintained high customer satisfaction; managed multiple requests simultaneously; worked with booking systems and basic computer tools.

Education

Bachelor of Applied Science - Artificial Intelligence at Johannes Kepler University Linz
January 1, 2022 - January 1, 2025
Bachelor of Applied Science in Artificial Intelligence at Johannes Kepler University Linz
January 1, 2022 - December 31, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Software & Internet, Education, Professional Services, Media & Entertainment, Other