Emi Murati
I'm Emi Murati, a first-year AI student with a growing interest in computer systems and IT support.
About
I’m Emi Murati, a first-year AI student with a growing interest in computer systems and IT support. I enjoy problem-solving, helping others with technology, and I’m actively improving my skills in Python, Linux, and troubleshooting.
In my previous role(s), I’ve provided customer support, resolved guest issues, and communicated clearly to understand problems and deliver practical solutions. I am looking to gain hands-on IT support experience and contribute to a friendly, collaborative team.
- 4 years' experience
- Joined May 2026
Languages
- AlbanianFluent
- EnglishAdvanced
- GermanBeginner
Industry experience
- Travel & Hospitality
- Software & Internet
- Education
- Professional Services
- Media & Entertainment
- Other
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Work experience
Continuing role as Hotel Manager / Host with ongoing guest support and hospitality services at Hotel Patio Mare in Dhërmi.
Provided customer support by professionally resolving guest issues; communicated clearly to understand problems and deliver solutions; maintained high customer satisfaction; managed multiple requests simultaneously; worked with booking systems and basic computer tools.
Provided customer support by professionally resolving guest issues. Communicated clearly to understand problems and deliver solutions. Maintained a high level of customer satisfaction. Managed multiple requests simultaneously. Worked with booking systems and basic computer tools.
Education
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