I am a results-driven Test Lead with 14+ years of software testing experience across finance, insurance, utilities, and retail. I have spent over a decade delivering QA leadership in Australian companies like Allianz, Coles, and Sydney Water, focusing on end-to-end testing strategy, SIT/UAT, regression, and data testing in agile environments. I thrive on collaborating with business stakeholders, SMEs, and delivery teams to ensure high-quality releases and informed risk management. My strengths include Workday HRMS testing, manual and automated testing, and building robust testing frameworks. I’m ISTQB certified and proficient with Selenium, JIRA, TestRail, Postman, and LoadRunner, with a track record of mentoring teams, managing vendor QA outcomes, and driving shift-left practices for fast, reliable delivery.

Deepika Thakur

I am a results-driven Test Lead with 14+ years of software testing experience across finance, insurance, utilities, and retail. I have spent over a decade delivering QA leadership in Australian companies like Allianz, Coles, and Sydney Water, focusing on end-to-end testing strategy, SIT/UAT, regression, and data testing in agile environments. I thrive on collaborating with business stakeholders, SMEs, and delivery teams to ensure high-quality releases and informed risk management. My strengths include Workday HRMS testing, manual and automated testing, and building robust testing frameworks. I’m ISTQB certified and proficient with Selenium, JIRA, TestRail, Postman, and LoadRunner, with a track record of mentoring teams, managing vendor QA outcomes, and driving shift-left practices for fast, reliable delivery.

Available to hire

I am a results-driven Test Lead with 14+ years of software testing experience across finance, insurance, utilities, and retail. I have spent over a decade delivering QA leadership in Australian companies like Allianz, Coles, and Sydney Water, focusing on end-to-end testing strategy, SIT/UAT, regression, and data testing in agile environments. I thrive on collaborating with business stakeholders, SMEs, and delivery teams to ensure high-quality releases and informed risk management.

My strengths include Workday HRMS testing, manual and automated testing, and building robust testing frameworks. I’m ISTQB certified and proficient with Selenium, JIRA, TestRail, Postman, and LoadRunner, with a track record of mentoring teams, managing vendor QA outcomes, and driving shift-left practices for fast, reliable delivery.

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Experience Level

Expert
Expert

Work Experience

Technical Test Lead at Sydneywater
July 1, 2025 - Present
Defining and driving the overall test strategy, planning, risk assessment, and resource estimation for end-to-end testing. Led test planning, entry/exit criteria, and daily/weekly status reporting. Executed end-to-end functional testing for Workday HRMS modules (Core HCM, Payroll, Absence, Recruiting, Security) and integrations with downstream systems. Coordinated UAT and regression testing, tracked metrics (coverage, defect density, pass/fail rate), and facilitated gap analyses and knowledge transfer. Mentored test analysts and vendor teams, and pursued automation to accelerate testing cycles.
Test Lead at RACQ (Royal Automobile Club of Queensland)
June 1, 2024 - June 1, 2025
Performed functional and regression testing for HRMS modules (Core HR, Payroll, Leave, Benefits), analyzed requirements, and prepared comprehensive test scenarios and data. Led end-to-end testing of employee lifecycle processes, conducted integration testing with third-party payroll/finance/biometric systems, supported UAT, and managed defect triage with distributed teams in an Agile/Scrum setup.
HRMS – Tester | Test Lead at COLES
November 1, 2023 - June 1, 2024
Participated in requirements walkthroughs and sprint planning; designed and executed functional and system test cases; performed backend data validation and payroll parallel testing; created test execution reports and maintained traceability. Collaborated with developers and HR stakeholders in an Agile environment to ensure high-quality HRMS releases.
Senior Test Analyst at Infosys
November 1, 2021 - Present
Designed and executed functional and system test cases for MS Dynamics CRM and related initiatives. Worked with stakeholders to define project scope, supported data validation via backend queries, and used HP ALM to manage test scenarios, scripts, and data. Led data validation, UAT support, and regression testing within an Agile framework.
Senior Test Analyst at Allianz Australia Insurance
October 1, 2019 - November 1, 2021
Tested CRM applications and mainframe modules in line with General Insurance Code of Practice (GICOP). Conducted SIT and batch/online testing, managed defects with HP ALM, and produced test summary reports. Collaborated with cross-functional teams to ensure compliant, high-quality releases.
Test Engineer at Mphasis
December 1, 2018 - September 1, 2019
Worked on Marketing Commission System (MCS) testing for life insurance products, including unit testing, regression testing, and UAT. Verified commissions through applications like Lifecad, Orion, and Fast, with focus on underwriting scenarios such as initial premiums, chargebacks, and death claims.
Senior Test Engineer at Kotak Old Mutual Life Insurance
October 1, 2017 - December 1, 2018
T ested G-Pay integration and refunds within LifeAsia/Group Asia core systems, ensuring voucher processing accuracy and end-to-end validation.
Test Engineer at TATA AIG General Insurance
May 1, 2016 - September 1, 2017
Conducted UAT and exhaustive testing for Health, Travel, and Personal Accident insurance lines, validating system stability post-Go-Live.
Test Lead at OSP LABS
May 1, 2015 - May 1, 2016
Led a team of testers across multiple applications, coordinating test planning, monitoring, and execution to optimize test automation and ensure quality delivery.
Test Engineer at Euclid Infotech
May 1, 2015 - May 1, 2016
Performs Gray Box, Regression, and Manual testing for CRM applications, including browser compatibility testing across major browsers; contributed to test case design and execution.

Education

Bachelor of Engineering at University of Pune (Department of Technology)
January 11, 2030 - July 1, 2012

Qualifications

ISTQB® Certified Tester Foundation Level (CTFL)
January 11, 2030 - May 16, 2026
Infosys Global Agile Certification
January 11, 2030 - May 16, 2026
Infosys Certified Dynamics 365 CRM Fundamentals
January 11, 2030 - May 16, 2026
PL-900: Microsoft Power Platform Fundamentals
January 11, 2030 - May 16, 2026
Advanced 32-Bit ARM Processor Embedded C
January 11, 2030 - May 16, 2026

Industry Experience

Financial Services, Retail, Telecommunications, Energy & Utilities, Professional Services, Government, Media & Entertainment