I am Kristupas Alencikas, a versatile IT professional based in Kaunas, Lithuania. I have completed 1,200+ hours of structured training in cybersecurity, system administration, and full-stack development, and I currently work in cybersecurity customer success delivering technical support and troubleshooting for security products. I am experienced with Linux and Windows environments, network security, virtualization, Python scripting, and hands-on user support, and I enjoy turning complex technical challenges into clear, actionable solutions. My strength lies in securing IT infrastructures, configuring systems securely, and solving problems in both technical and operational settings. I thrive in collaborative teams, continuously learn new tools, and enjoy helping clients optimize their security posture while documenting solutions for knowledge bases and future reference.

Kristupas Alencikas

I am Kristupas Alencikas, a versatile IT professional based in Kaunas, Lithuania. I have completed 1,200+ hours of structured training in cybersecurity, system administration, and full-stack development, and I currently work in cybersecurity customer success delivering technical support and troubleshooting for security products. I am experienced with Linux and Windows environments, network security, virtualization, Python scripting, and hands-on user support, and I enjoy turning complex technical challenges into clear, actionable solutions. My strength lies in securing IT infrastructures, configuring systems securely, and solving problems in both technical and operational settings. I thrive in collaborative teams, continuously learn new tools, and enjoy helping clients optimize their security posture while documenting solutions for knowledge bases and future reference.

Available to hire

I am Kristupas Alencikas, a versatile IT professional based in Kaunas, Lithuania. I have completed 1,200+ hours of structured training in cybersecurity, system administration, and full-stack development, and I currently work in cybersecurity customer success delivering technical support and troubleshooting for security products. I am experienced with Linux and Windows environments, network security, virtualization, Python scripting, and hands-on user support, and I enjoy turning complex technical challenges into clear, actionable solutions.

My strength lies in securing IT infrastructures, configuring systems securely, and solving problems in both technical and operational settings. I thrive in collaborative teams, continuously learn new tools, and enjoy helping clients optimize their security posture while documenting solutions for knowledge bases and future reference.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

Lithuanian
Fluent
English
Advanced

Work Experience

Customer Success Manager at CyberCare
September 1, 2025 - Present
Deliver technical support and troubleshooting for cybersecurity products and services; assist clients with onboarding, configuration, and security optimization; diagnose and resolve software, hardware, and network-related issues; collaborate with technical teams to address complex customer challenges; maintain high client satisfaction through proactive communication and problem resolution; document technical issues and solutions for knowledge base.
Order Sorting Specialist at Action
January 1, 2021 - January 1, 2022
Managed inventory organization and compliance with internal processes; maintained accuracy and efficiency in fast-paced warehouse operations; collaborated with team members to optimize daily workflow.
Package Sorter at Omniva
January 1, 2019 - January 1, 2020
Ensured timely and accurate package processing in logistics environment; worked effectively in team-based operations to support timely dispatch and routing.

Education

Cybersecurity Certification Program at CodeAcademy
January 11, 2030 - May 16, 2026
Full-Stack Web Development & AI "FastTrack" Program at CodeAcademy
January 11, 2030 - May 16, 2026
Cybersecurity Certification Program at CodeAcademy
January 11, 2030 - May 16, 2026
Full-Stack Web Development & AI 'FastTrack' Program at CodeAcademy
January 11, 2030 - May 16, 2026

Qualifications

Fundamentals of Cybersecurity (CodeAcademy)
January 11, 2030 - May 16, 2026
Intermediate Cybersecurity (CodeAcademy)
January 11, 2030 - May 16, 2026
Advanced Cybersecurity (CodeAcademy)
January 11, 2030 - May 16, 2026
Professional Cybersecurity (CodeAcademy)
January 11, 2030 - May 16, 2026
Artificial Intelligence Applications (CodeAcademy)
January 11, 2030 - May 16, 2026
Soft Skills Development (CodeAcademy)
January 11, 2030 - May 16, 2026
Full-Stack Web Development & AI FastTrack (CodeAcademy)
January 11, 2030 - May 16, 2026
Cybersecurity Certification Program
January 11, 2030 - May 16, 2026

Industry Experience

Software & Internet, Professional Services, Government, Computers & Electronics