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I am a detail-oriented Administrative Professional with strong front-desk and client service experience in healthcare and retail settings. I thrive in busy environments, providing compassionate, client-focused service and maintaining accurate documentation under pressure. I am proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and quick to adapt to new practice management software and EMR systems (Telus PS Suite, Accuro, Oscar). I value discretion, professionalism, and teamwork, and I enjoy supporting teams across clinics, retail operations, and educational settings while upholding patient and client privacy.…I am a detail-oriented Administrative Professional with strong front-desk and client service experience in healthcare and retail settings. I thrive in busy environments, providing compassionate, client-focused service and maintaining accurate documentation under pressure. I am proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and quick to adapt to new practice management software and EMR systems (Telus PS Suite, Accuro, Oscar). I value discretion, professionalism, and teamwork, and I enjoy supporting teams across clinics, retail operations, and educational settings while upholding patient and client privacy.

Guneet Chatham

Content Creator, Content Producer, Production Manager, +2

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I am a detail-oriented Administrative Professional with strong front-desk and client service experience in healthcare and retail settings. I thrive in busy environments, providing compassionate, client-focused service and maintaining accurate documentation under pressure. I am proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and quick to adapt to new practice management software and EMR systems (Telus PS Suite, Accuro, Oscar). I value discretion, professionalism, and teamwork, and I enjoy supporting teams across clinics, retail operations, and educational settings while upholding patient and client privacy.…I am a detail-oriented Administrative Professional with strong front-desk and client service experience in healthcare and retail settings. I thrive in busy environments, providing compassionate, client-focused service and maintaining accurate documentation under pressure. I am proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and quick to adapt to new practice management software and EMR systems (Telus PS Suite, Accuro, Oscar). I value discretion, professionalism, and teamwork, and I enjoy supporting teams across clinics, retail operations, and educational settings while upholding patient and client privacy.

Available to hire

I am a detail-oriented Administrative Professional with strong front-desk and client service experience in healthcare and retail settings. I thrive in busy environments, providing compassionate, client-focused service and maintaining accurate documentation under pressure.

I am proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and quick to adapt to new practice management software and EMR systems (Telus PS Suite, Accuro, Oscar). I value discretion, professionalism, and teamwork, and I enjoy supporting teams across clinics, retail operations, and educational settings while upholding patient and client privacy.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Panjabi, Punjabi

Fluent

Work Experience

Manager / Supervisor / Customer Service Representative at Subway Restaurants – Ontario

November 1, 2023 - Present

Managed operations across multiple Subway locations, including Canada's Wonderland. Supervised staff and handled customer relations at the 1020 Islington, Etobicoke store. Ensured compliance with food safety and operational standards. Led training initiatives and supported daily front-desk operations.

Office Administrator at CCRC Brampton Clinic – Brampton, ON

September 1, 2023 - March 1, 2024

Managed multi-line phone systems and routed calls appropriately. Scheduled meetings and appointments; maintained management calendars. Handled client inquiries, message taking, and administrative support. Skilled in SOAP notes, invoice preparation, and universal scheduling. Assisted with internal coordination and operational tasks.

Administrative Assistant – Physiotherapy Clinic at CARE – Chiropractic and Rehabilitation Excellence – Vaughan, ON

May 1, 2024 - August 1, 2024

Scheduled appointments, managed walk-ins, and coordinated patient flow for efficient clinic operations. Performed patient intake, collected medical histories, and verified demographic information. Used EMR systems (Telus PS Suite, Accuro, Oscar) to enter notes, update records, and process referrals. Processed billing, insurance claims (OHIP/MSP), and handled patient payments. Assisted with preparing rooms for examinations and minor procedures. Managed physician correspondence, diagnostic requisitions, and lab result follow-ups. Managed confidential paperwork, consent forms, and physician documentation. Entered medical notes, referrals, and test results into EMR systems accurately. Coordinated pickups and deliveries for lab samples, specimens, and medication orders. Organized patient charts for daily appointments and ensured timely provider access.

Yoga Instructor at Gymnast Fitness Life – India

May 1, 2019 - March 1, 2020

State-level gymnast with strong flexibility. Taught yoga postures with focus on alignment and safety.

IELTS / PTE Instructor at Students Destination – Chandigarh, India

January 1, 2021 - June 1, 2022

Instructed students in IELTS (scored 7 bands) and PTE (score 89, i.e., 8.5). Prepared customized lesson plans and exam strategies.

Music Instructor at Musica Life – India

January 1, 2020 - June 1, 2022

Taught guitar to children, focusing on technique, theory, and creativity. Developed lesson plans and fostered student engagement.