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Part-Time Contractual Social Media & Content Manager at BG C

Produced Sho Yu Zuke’s #1 viral Reel on Facebook and Instagram; Grew +6.2K Facebook followers and +16.5K Instagram followers through trend-driven content; Created, edited, and published short-form video content for Instagram and TikTok; Managed end-to-end content production from concept development to final posting; Leveraged platform trends to increase engagement and reach; Monitored analytics and insights to optimize content performance and audience growth; Maintained consistent brand voice, visual identity, and storytelling across all content.

Operations Associate at HSBC

Named Anti-Fraud Ambassador of the Year (2024) for fraud awareness and compliance initiatives; Recognized as Rising Star Award recipient during training period; Processed financial transactions accurately in compliance with bank policies and risk controls; Collaborated with cross-functional teams to resolve issues and improve operational processes; Handled internal and external requests in a timely and professional manner; Ensured secure handling of sensitive information while maintaining compliance standards; Contributed to consistent, high-quality customer service delivered across operations.