I'm a hands-on e-commerce and growth-focused professional dedicated to optimizing Shopify and WooCommerce stores, boosting SEO, and automating marketing workflows. I design and optimize websites, integrate APIs, and drive growth through data-driven decisions and AI-powered tooling. I thrive in cross-functional teams, partnering with marketing, sales, product, and support to enhance customer experience and operational efficiency. My strengths include CRM management, digital campaigns, analytics, and a proactive approach to improving conversion, lifecycle engagement, and overall performance. I love turning complex data into actionable insights and building scalable processes that sustain long-term growth.

Dorzah R

I'm a hands-on e-commerce and growth-focused professional dedicated to optimizing Shopify and WooCommerce stores, boosting SEO, and automating marketing workflows. I design and optimize websites, integrate APIs, and drive growth through data-driven decisions and AI-powered tooling. I thrive in cross-functional teams, partnering with marketing, sales, product, and support to enhance customer experience and operational efficiency. My strengths include CRM management, digital campaigns, analytics, and a proactive approach to improving conversion, lifecycle engagement, and overall performance. I love turning complex data into actionable insights and building scalable processes that sustain long-term growth.

Available to hire

I’m a hands-on e-commerce and growth-focused professional dedicated to optimizing Shopify and WooCommerce stores, boosting SEO, and automating marketing workflows. I design and optimize websites, integrate APIs, and drive growth through data-driven decisions and AI-powered tooling. I thrive in cross-functional teams, partnering with marketing, sales, product, and support to enhance customer experience and operational efficiency.

My strengths include CRM management, digital campaigns, analytics, and a proactive approach to improving conversion, lifecycle engagement, and overall performance. I love turning complex data into actionable insights and building scalable processes that sustain long-term growth.

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Experience Level

Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

E-commerce Manager at EBS Trading Group
January 1, 2025 - Present
Lead e-commerce operations across Shopify & WooCommerce stores; oversaw website operations, SEO, marketing automation, payments, customer experience, and analytics. Used data, automation, and AI tools to improve efficiency, optimize performance, and drive growth.
Account Manager & CRM Manager at FUME
January 1, 2023 - January 1, 2024
Managed CRM operations supporting sales, marketing, and customer lifecycle engagement. Supported digital campaigns, customer communications, and operational reporting.
Salesforce Software Developer at Strata Var
January 1, 2022 - January 1, 2023
Managed CRM operations supporting sales, marketing, and customer lifecycle engagement. Supported digital campaigns, customer communications, and operational reporting.

Education

Add your educational history here.

Qualifications

Certified Fitness Trainer
January 11, 2030 - May 17, 2026

Industry Experience

Software & Internet, Retail, Professional Services