Available to hire
I’m Shifa Haidry, a software QA professional with over 14 years of experience in manual and automated testing across education, government, and enterprise environments. I’ve led test strategy, built automation frameworks, and collaborated with cross-functional teams to deliver robust software solutions that improve customer outcomes.
My work covers functional, performance, and usability testing for web, mobile, and ERP/cloud platforms. I thrive on solving complex problems, mentoring teammates, and aligning testing efforts with risk-based priorities to support smooth go-lives and continuous improvement.
Skills
Language
English
Fluent
Work Experience
Senior Test Analyst at Positive Circularity Pvt. Limited
April 1, 2019 - April 1, 2026Led end-to-end testing for MapleLMS, a Salesforce-integrated learning management system. Defined and implemented test strategy, governance, and QA processes across functional and non-functional testing. Managed test planning, estimation, scheduling, and risk analysis with full requirements traceability. Designed and executed test cases for Salesforce modules and portals; supported UAT with stakeholders. Built automation frameworks (UI & API) using Selenium/WebdriverIO/Provar integrated with CI/CD pipelines (GitHub Actions); developed automated regression suites reducing release cycles. Executed API tests with Postman and SOAP UI; performed mobile and responsive testing on iOS/Android; ensured cross-browser compatibility and accessibility. Conducted performance testing with LoadRunner and JMeter; performed data migration validation; SQL-based backend testing; implemented role-based security testing; maintained defect lifecycle and dashboards for leadership. Contributed to go-live readin
Senior Test Analyst at South Australia Police (SAPOL) – Shield Project
July 1, 2020 - December 31, 2022Led cross-functional testing teams across ERP, workforce management, and mobile applications. Executed functional, integration, and regression tests; validated API interactions using Postman; backend validation using Oracle Data Lakehouse and SQL Server; defect triage and lifecycle management using JIRA/HP ALM/Zephyr/TestRail. Performed mobile app testing across iOS and Android; ensured accessibility and security controls; delivered test artifacts, dashboards, and go-live readiness.
Senior Test Analyst at Department of Planning, Transport and Infrastructure (DPTI) – DAP & OPDC Projects
April 1, 2019 - June 30, 2020Designed and executed comprehensive test strategies for PEGA applications and Adobe Experience Manager (AEM) portals with Kentico CMS. Built Selenium WebDriver automation with JavaScript (POM), integrated with Mocha/Chai and Jenkins CI/CD. Applied data-driven testing (JSON/CSV), cross-browser/mobile testing, and ETL testing for large-scale migrations (Databricks/SQL Server). Ensured PCI-DSS and other regulatory compliance for online payments; delivered automation across UI, API, and backend layers; mentored juniors and improved test coverage.
Senior Test Analyst at Courts Administration Authority (CAA)
July 1, 2018 - March 31, 2019Led test strategy and execution across ECMS, including UAT, regression, integration, security, usability, and performance testing. Directed automation using Selenium WebDriver (Java), TestNG, and Katalon Studio; leveraged Appium for mobile testing; performed API testing with Swagger/SoapUI; conducted data validation and backend testing (SQL/Databricks). Ensured PCI-DSS compliance for payments, and managed defect lifecycle within DevOps/Zephyr/TestRail environments.
Senior Test Lead / Test Analyst at ItCompletes, Complete (Pvt.) Limited
May 1, 2013 - December 31, 2017Led a team of ten testers overseeing Salesforce-based training management and LMS projects, Kronos time and attendance, SAP FICO/SD/HCM, and PeopleSoft integrations. Defined test strategies, plans, estimates, and metrics; contributed to Salesforce CRM implementations and MS Dynamics 365 – Sales. Worked with Service Now BPM, Workday HCM/Financial; performed API testing, data validation, and end-to-end regression; managed test artifacts via JIRA, Xray, and TestRail.
Quality Distinguished Engineer at Softech Corporation (Pvt.) Limited
February 1, 2010 - May 31, 2013Contributed to Kronos UKG Dimensions, Payroll, and workforce management projects; tested Xero, Workday, Service Now, and Bamboo HR. Implemented testing across functional, non-functional, integration, usability, and regression layers; evaluated AEM/Drupal-based content systems; performed data validation with SQL; built KPI dashboards to measure testing performance; recognized for excellence with multiple awards.
Education
Master of Software Systems Engineering at The University of Melbourne
January 1, 2008 - December 31, 2009Qualifications
ISTQB Certified Foundation Tester
January 11, 2030 - May 17, 2026Salesforce Certified Administrator
January 11, 2030 - May 17, 2026Salesforce Certified AI Specialist
January 11, 2030 - May 17, 2026Industry Experience
Education, Government, Professional Services, Software & Internet, Other
Skills
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