Lead the overall testing effort, develop test strategy and plan, and drive continuous QA improvements. Advise the business on backlogs and high-priority production issues during grooming and sprint planning. Manage front-end validations in AEM (components, pages, templates, DAM, and experience fragments). Develop and maintain high-quality automation tests for iOS, Android, and web apps. Execute smoke and regression tests; maintain automation regression suite with CI/CD integration. Perform thorough API testing (SOAP) including parameterized tests. Collaborate with development to understand API documentation and ensure test integration. Design test scenarios simulating real user behavior under load; execute load tests; monitor CPU, memory, and network during runs. Validate data events and ensure analytics accuracy. Build a data-driven automation framework and integrate QA tests into CI/CD.

Test Specialist at NFU Mutual Insurance – Mindtree Ltd

May 1, 2015 - April 30, 2022

Developed and maintained automation test suites for services and API endpoints used for regression across new projects and migrations. Prepared estimates and test plans for new and maintenance efforts. Performed backend validation for marketing, reservations, and check-in email services. Led QA across multiple scrum teams and consolidated test reports for stakeholders. Built Selenium automation framework using Page Object Model with TestNG. Led Cloud Migration testing for service and application layers; validated compatibility of automated suites post-migration. Verified service integrations, data access management, and cross-platform compatibility. Tested system integrations with third-party apps. Validated SLAs via load testing; ensured business continuity by validating automatic restoration during hardware failures.

Test Engineer at Avis Budget Group – Mindtree Ltd

August 1, 2011 - April 30, 2015

Advised business on backlogs and production issues; translated client requirements into test scenarios covering all functionalities. Participated in test-case reviews to improve coverage. Performed functional, sanity, exploratory, and regression testing; conducted defect triage and prioritized issues. Executed Wizard-side testing (Green Screen) using Blue Zone; gained domain knowledge in reservation and rental channels. Created clear, auditable manual tests and test data; performed diligent test execution and error reporting. Raised defects and tracked them through resolution; executed regression tests.