I have a great attitude and a strong work ethic. I’ve spent a decade in hospitality leadership, managing diverse teams and delivering outstanding customer service. My experience ranges from two years in direct sales to general management, where I learned to motivate people, play to the team's strengths, and keep operations running smoothly under pressure. I’m passionate about development, enjoy working toward ambitious goals, and take pride in making a positive difference in others’ lives. I’m not just looking for a job—I’m pursuing a career where I can grow, learn, and contribute to your organization. I welcome you to contact me for this role or any other role you think I may be suitable for.

Leanne Graham

I have a great attitude and a strong work ethic. I’ve spent a decade in hospitality leadership, managing diverse teams and delivering outstanding customer service. My experience ranges from two years in direct sales to general management, where I learned to motivate people, play to the team's strengths, and keep operations running smoothly under pressure. I’m passionate about development, enjoy working toward ambitious goals, and take pride in making a positive difference in others’ lives. I’m not just looking for a job—I’m pursuing a career where I can grow, learn, and contribute to your organization. I welcome you to contact me for this role or any other role you think I may be suitable for.

Available to hire

I have a great attitude and a strong work ethic. I’ve spent a decade in hospitality leadership, managing diverse teams and delivering outstanding customer service. My experience ranges from two years in direct sales to general management, where I learned to motivate people, play to the team’s strengths, and keep operations running smoothly under pressure.

I’m passionate about development, enjoy working toward ambitious goals, and take pride in making a positive difference in others’ lives. I’m not just looking for a job—I’m pursuing a career where I can grow, learn, and contribute to your organization. I welcome you to contact me for this role or any other role you think I may be suitable for.

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Language

English
Fluent

Work Experience

General Manager at Bluebelles
October 1, 2025 - May 1, 2026
Over 10 years of hospitality management; operational leadership; compliance/EHO/HACCP; crisis management; labour control; team training; standards implementation; multi-tasking under pressure; sales/customer experience; fixing broken operations.
Acting General Manager at Ole & Steen - London
May 1, 2024 - October 1, 2025
Sales, customer service, health and safety, Deliveroo, Uber Eats, HR, admin, etc.
Manager at Fiume - London
April 1, 2023 - April 1, 2024
Fine dining; excellent communication and interpersonal skills; managing cash transactions; balancing cash registers; financial transactions; assisting junior staff.
Manager (Full Time) at Nando's - London
August 1, 2016 - March 1, 2023
Development of supervisors, health and safety, customer service and recruitment; planning shifts according to forecast; business and administrative operations.
Manager at Cote Restaurants - London
January 1, 2023 - December 31, 2023
Managing the restaurant.
Receptionist at Hub by Premier Inn - London
October 1, 2017 - July 1, 2018
Deliver great customer service and help with the security of the hotel; held two full-time jobs (day and night) during 9 months.
Barista at Starbucks
July 1, 2016 - October 1, 2016
Customer service and beverage preparation.
Sales Assistant / Direct Sales at Pinnacle Promotions - London
January 1, 2015 - December 31, 2016
Direct sales; became a leader, built a team, and taught others how to make sales.
Direct Sales at Pinnacle Promotions
January 1, 2015 - December 31, 2016
Led a sales team and trained others in selling effectively.
Internship at Bruce Oldfield - London
January 1, 2014 - December 31, 2014

Education

University degree at East London University
January 1, 2009 - January 1, 2013
Art A-levels at Queensbury Upper School and Sixth Form
January 11, 2030 - May 18, 2026

Qualifications

Alcohol license
January 11, 2030 - May 18, 2026
First Aid
January 11, 2030 - May 18, 2026

Industry Experience

Travel & Hospitality, Retail, Professional Services

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