Content & Social Media Specialist with a strong foundation in Media Culture (University of Silesia) and hands-on experience in digital storytelling, LQA, and cross-cultural communication. Multilingual asset: Fluent in English, Polish, Turkish, Russian, Belarusian, and Ukrainian. I bridge the gap between creative content and international audiences, with a deep understanding of market-specific nuances.

user1675999

Content & Social Media Specialist with a strong foundation in Media Culture (University of Silesia) and hands-on experience in digital storytelling, LQA, and cross-cultural communication. Multilingual asset: Fluent in English, Polish, Turkish, Russian, Belarusian, and Ukrainian. I bridge the gap between creative content and international audiences, with a deep understanding of market-specific nuances.

Available to hire

Content & Social Media Specialist with a strong foundation in Media Culture (University of Silesia) and hands-on experience in digital storytelling, LQA, and cross-cultural communication. Multilingual asset: Fluent in English, Polish, Turkish, Russian, Belarusian, and Ukrainian. I bridge the gap between creative content and international audiences, with a deep understanding of market-specific nuances.

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Language

Russian
Fluent
English
Advanced
Polish
Intermediate
Turkish
Intermediate
Ukrainian
Intermediate

Work Experience

Graphic & Content Design Intern at Minsk State Linguistic University
December 1, 2019 - December 1, 2020
Maintained brand consistency across multiple digital platforms by developing and enforcing unified visual assets and design guidelines. Designed scalable smart templates that optimize content production workflows and increase overall team efficiency. Translated complex concepts into engaging, high-impact visual stories and digestible media formats to maximize audience understanding. Crafted compelling copy and marketing text, ensuring a consistent brand tone across all creative and written materials. Managed content distribution and community outreach, actively engaging with relevant Facebook groups and online communities to drive organic reach.
International Client Relationship Manager at Sberbank Minsk
December 1, 2019 - December 1, 2020
Delivered high-quality technical support and issue resolution for clients within a fast-paced fintech platform. Managed and resolved complex customer inquiries efficiently, consistently meeting corporate SLAs and performance metrics. Collaborated with cross-functional teams to streamline banking services and enhance overall user experience (UX). Maintained exceptional service standards and professionalism, fostering long-term client relationships.

Education

at Minsk State Linguistic University
January 1, 2015 - January 1, 2020
at University of Silesia in Katowice
January 1, 2023 - May 18, 2026

Qualifications

Industry Experience

Financial Services, Professional Services, Software & Internet, Media & Entertainment, Education