I’m Josh Kerr, a results-delivery focused operations professional with a BA in Business Management and a placement year. Since graduating in 2024, I’ve built hands-on experience in performance reporting, cross-functional collaboration, and process improvements across multiple locations, turning data into actionable insights to drive campaigns and service delivery. I enjoy turning complex information into clear, client-ready presentations and streamlined workflows that boost efficiency and decision-making. I’m passionate about optimizing processes, delivering compelling stakeholder communications, and contributing to business growth through thoughtful project management and data analysis. I’m always eager to learn new tools and methods to enhance outcomes for teams and customers alike.

Josh Kerr

I’m Josh Kerr, a results-delivery focused operations professional with a BA in Business Management and a placement year. Since graduating in 2024, I’ve built hands-on experience in performance reporting, cross-functional collaboration, and process improvements across multiple locations, turning data into actionable insights to drive campaigns and service delivery. I enjoy turning complex information into clear, client-ready presentations and streamlined workflows that boost efficiency and decision-making. I’m passionate about optimizing processes, delivering compelling stakeholder communications, and contributing to business growth through thoughtful project management and data analysis. I’m always eager to learn new tools and methods to enhance outcomes for teams and customers alike.

Available to hire

I’m Josh Kerr, a results-delivery focused operations professional with a BA in Business Management and a placement year. Since graduating in 2024, I’ve built hands-on experience in performance reporting, cross-functional collaboration, and process improvements across multiple locations, turning data into actionable insights to drive campaigns and service delivery. I enjoy turning complex information into clear, client-ready presentations and streamlined workflows that boost efficiency and decision-making.

I’m passionate about optimizing processes, delivering compelling stakeholder communications, and contributing to business growth through thoughtful project management and data analysis. I’m always eager to learn new tools and methods to enhance outcomes for teams and customers alike.

See more

Work Experience

Operations Executive at WPP (Amazon Account)
April 1, 2025 - Present
Oversaw financial and performance reporting across 12 EU locations, ensuring accuracy and timely delivery. Led mid- and post-campaign performance reviews, identifying key learnings and growth opportunities that informed future campaign direction and elevated client presentations. Implemented a strategic communication plan that enhanced cross-departmental collaboration and consistently improved deadline compliance. Designed and standardized reporting workflows, improving transparency and decision-making for key stakeholders. Directed process improvement initiatives to optimize media plans and reporting templates, driving operational efficiency and supporting business growth.
Service Management Placement Year at Computacenter
July 1, 2022 - July 1, 2023
Cold-called senior decision-makers to generate new business opportunities. Co-created an Operational Service Manual with HSBC and Computacenter to streamline incident resolution processes. Produced client presentations recommending process improvements for Rolls-Royce.
Sales Representative at Castle Conservatories
September 1, 2018 - March 1, 2021
Delivered showroom tours and scheduled meetings for senior sales staff. Responded to customer enquiries on building regulations and general service requests.

Education

Add your educational history here.

Qualifications

Bachelor of Arts (BA) with Honours in Business Management with Placement (2:1)
January 11, 2030 - July 1, 2024
ITIL Level 4 foundations in Service Management
January 11, 2030 - May 18, 2026

Industry Experience

Professional Services, Retail, Software & Internet, Media & Entertainment, Education