I’m Alexandra, a detail-oriented professional with experience across medical reception, chiropractic support, and fulfilment operations. I thrive in busy, people-facing environments and enjoy coordinating care, processing payments, and keeping accurate records to support excellent patient experiences. I’m proficient with clinic management software like Best Practice and Cliniko, and I’m comfortable using fulfilment platforms to manage orders, supplier communications, and inventory. I’m excited to bring strong organisation, empathy, and problem-solving to a collaborative team.

Alexandra Reid

I’m Alexandra, a detail-oriented professional with experience across medical reception, chiropractic support, and fulfilment operations. I thrive in busy, people-facing environments and enjoy coordinating care, processing payments, and keeping accurate records to support excellent patient experiences. I’m proficient with clinic management software like Best Practice and Cliniko, and I’m comfortable using fulfilment platforms to manage orders, supplier communications, and inventory. I’m excited to bring strong organisation, empathy, and problem-solving to a collaborative team.

Available to hire

I’m Alexandra, a detail-oriented professional with experience across medical reception, chiropractic support, and fulfilment operations. I thrive in busy, people-facing environments and enjoy coordinating care, processing payments, and keeping accurate records to support excellent patient experiences.

I’m proficient with clinic management software like Best Practice and Cliniko, and I’m comfortable using fulfilment platforms to manage orders, supplier communications, and inventory. I’m excited to bring strong organisation, empathy, and problem-solving to a collaborative team.

See more

Language

English
Fluent

Work Experience

Fulfilment Specialist at Healthy Life, Australia
July 1, 2025 - Present
Managing invoices with suppliers, communicating with customers; picking and packing orders; processing shipping; checking inventory and cataloguing deliveries; maintaining accurate records and contributing to efficient operations.
Medical Receptionist at Ashton Avenue Medical Centre, Australia
August 1, 2024 - July 1, 2025
Scheduled and confirmed appointments using Best Practice; managed high-volume phone inquiries; maintained efficient patient flow; processed Medicare claims, private billings, and EFTPOS transactions; performed end-of-day banking; maintained patient records and confidentiality.
Chiropractic Assistant at Derby Family Chiropractic, United Kingdom
September 1, 2023 - August 1, 2024
Welcomed over 100 patients weekly with a friendly demeanour; scheduled appointments; managed complex patient needs; handled billing and insurance claims; used Cliniko to manage appointments and records.
Medical Receptionist at Claremont Medical Centre, Australia
February 1, 2021 - April 1, 2023
Responded to inquiries and managed appointment scheduling; processing billing/payments; liaised with Medicare and private health funds; used Best Practice to manage patient records and ensure confidentiality.
Pharmacy Assistant at Pharmacy 777 Claremont, Australia
March 1, 2019 - February 1, 2021
Provided exceptional customer service; handled prescription orders and cash transactions; delivered medications; conducted staff training on health services.

Education

Bachelor of Business – Enterprise and Innovation at University of Western Australia (UWA)
June 1, 2021 - June 1, 2025
ATAR at Methodist Ladies’ College, Australia
February 1, 2013 - November 1, 2018
Certificate II in Customer Engagement at Methodist Ladies’ College, Australia
January 1, 2018 - January 1, 2018

Qualifications

Certificate II in Customer Engagement
January 1, 2018 - January 1, 2018

Industry Experience

Healthcare, Retail, Professional Services, Education, Other