Available to hire
Hi, I’m Ana Martinez, a highly organized Administrative and Operations Support Specialist who thrives in fast-paced environments. I manage business documentation, spreadsheets, SOP creation, scheduling, and remote workflows for Latino-owned businesses, ensuring smooth operations and consistent communication in Spanish.
I excel at Google Drive organization, Excel reporting, client follow-up, and compliance documentation, while coordinating teams and keeping stakeholders informed. I’m reliable, detail-oriented, and available for evening and weekend remote projects.
Experience Level
Language
Spanish; Castilian
Fluent
Work Experience
Operations & Administrative Manager at Moyitos Café & Las Américas Supermarket
January 1, 2024 - PresentManaged daily administrative workflows for restaurant and retail operations; Organized digital files, SOPs, reports, and compliance documents; Maintained spreadsheets for sales tracking, incentives, and team performance; Coordinated schedules, internal communication, and staff documentation; Created process manuals, employee policies, and workflow systems; Provided customer communication support and online review responses in Spanish; Assisted with invoices, vendor communication, and follow-up tasks.
Education
Qualifications
Industry Experience
Retail, Professional Services
Experience Level
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