I am a results-oriented business and operations professional with an MSc in International Business and a background in Information Technology. I have led diverse teams of up to 15 members, driven revenue growth through data-driven decision making, and managed end-to-end digital projects, translating market trends into actionable strategies. My experience spans retail/hospitality, B2B marketing, and web development, with strong analytical and cross-functional collaboration skills. I am actively seeking marketing, business, or management roles where I can apply my data-driven mindset, forecast demand, optimize operations, and lead high-performing teams to deliver measurable impact.

Ankush Ranjan Jha

I am a results-oriented business and operations professional with an MSc in International Business and a background in Information Technology. I have led diverse teams of up to 15 members, driven revenue growth through data-driven decision making, and managed end-to-end digital projects, translating market trends into actionable strategies. My experience spans retail/hospitality, B2B marketing, and web development, with strong analytical and cross-functional collaboration skills. I am actively seeking marketing, business, or management roles where I can apply my data-driven mindset, forecast demand, optimize operations, and lead high-performing teams to deliver measurable impact.

Available to hire

I am a results-oriented business and operations professional with an MSc in International Business and a background in Information Technology. I have led diverse teams of up to 15 members, driven revenue growth through data-driven decision making, and managed end-to-end digital projects, translating market trends into actionable strategies. My experience spans retail/hospitality, B2B marketing, and web development, with strong analytical and cross-functional collaboration skills.

I am actively seeking marketing, business, or management roles where I can apply my data-driven mindset, forecast demand, optimize operations, and lead high-performing teams to deliver measurable impact.

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Language

English
Fluent
Hindi
Fluent

Work Experience

Operations Supervisor at Taco Bell
January 1, 2023 - January 1, 2026
Led shift team of 4+ staff, achieving 95% task completion daily; conducted daily stock audits via Macromatrix, resolving discrepancies; improved sales forecasting by 25% through advanced Excel modelling; enhanced operational efficiency by 15% via customised logs; managed customer concerns to uphold brand standards during peak service hours.
Business Development Executive at Forever Living Products
December 1, 2020 - August 1, 2022
Increased quarterly sales by £2,150; achieved 55% lead-to-conversion rate by managing CRM pipeline and customer needs analysis; promoted a portfolio of 10 wellness products; expanded customer base by 16% (£6,800); recruited and trained a 15-member team, boosting productivity by 24%.
Web Developer at Ansal Housing Ltd
March 1, 2021 - August 1, 2021
Delivered 2 high-impact client-facing websites end-to-end, overseeing full SDLC to enhance responsiveness and UI/UX; improved organic visibility and rankings through advanced SEO/SEM optimizations and clean code; collaborated with cross-functional design teams to elevate design quality by 21% and optimize load times by 30%.

Education

MSc in International Business at University of Exeter
September 1, 2022 - September 1, 2023
Bachelors in Information Technology (B.Tech) at Gautam Buddha University
August 1, 2017 - May 1, 2021

Qualifications

Java
January 11, 2030 - May 19, 2026
Cybersecurity
January 11, 2030 - May 19, 2026
Digital Marketing (Polimi Graduate School of Management) - Fully Sponsored
January 11, 2030 - May 19, 2026

Industry Experience

Retail, Software & Internet, Education, Media & Entertainment, Professional Services, Travel & Hospitality