Available to hire
I am a self-motivated, resilient, and collaborative professional with strong interpersonal and organizational skills. I thrive in fast-paced environments and enjoy building genuine connections that move conversations and goals forward.
My diverse background in sales, education, and research demonstrates my adaptability and commitment to delivering results. I am confident communicating with a range of stakeholders, managing multiple priorities, and contributing creatively to business growth.
Experience Level
Work Experience
Social Media Manager/Appointment Setter at Freelance
October 1, 2024 - PresentClient outreach and managing warm leads; Qualifying prospects and booking sales calls; Social media strategy; Brand identity & aesthetics; Graphic design & content creation; Audience engagement & growth.
Cold Calling/Telesales Appointment Setter at Kittle Visual Marketing
September 1, 2025 - PresentCold calling/Telesales; Lead generation; Email and direct messaging setting.
Remote Sales Advisor at The Great Outfloors Ltd
August 1, 2023 - November 1, 2024Independently handled cold and warm leads, managing the full sales cycle. Scheduled calls, closed deals, and conducted client feedback surveys. Balanced administrative duties including invoices, call handling, and email correspondence. Prioritised leads based on urgency, improving conversion rates and client satisfaction.
Assignment Marker – A-Level & BTEC (Freelance) at Walsall College
April 1, 2023 - PresentAssessed student work in Criminology, Psychology, Law, and Business. Delivered detailed, constructive feedback aligned with UK awarding body standards. Managed caseloads efficiently to meet tight marking deadlines.
Learning Mentor (Specialist Needs) at Walsall College
September 1, 2022 - April 1, 2023Supported students with disabilities and learning challenges across educational settings. Applied de-escalation strategies in high-pressure situations. Promoted inclusive learning through tailored one-to-one and group support.
Research Assistant (Cyber Psychology) at University of Wolverhampton
January 1, 2022 - May 1, 2022Collaborated on Cyber Psychology research projects with Dr Manpal Bhogal. Conducted data analysis, literature reviews, participant recruitment, and academic writing. Used SPSS and other tools for statistical analysis.
Cash Office Clerk & Retail Assistant at Primark
April 1, 2015 - August 1, 2021Managed store cash handling, reconciliations, and administration. Provided front-line customer service and managed team performance as a floor supervisor. Resolved complaints and contributed to daily store operations.
Host & Glass Collector at Be at One Birmingham
April 1, 2024 - PresentSeasonal Work (Events and Occasions): Host & Glass Collector.
Event Promoter at Revolución de Cuba Birmingham
November 1, 2024 - November 1, 2024Event promoter.
Waitress at The Village Hotel Walsall
February 1, 2018 - February 1, 2018Seasonal work.
Product Promoter at Gosh Promotions
June 1, 2015 - June 1, 2015Seasonal work.
Education
BCS Hons Psychology 1st Class Degree at The University of Wolverhampton
January 1, 2017 - January 1, 2020Level 3 Business & Management – DDD at Walsall College
January 1, 2014 - January 1, 2017Level 3 Sport – Pass at Walsall College
January 1, 2014 - January 1, 2017GCSEs – 8 A–C including English, Maths & Science at Grace Academy, Darlaston
January 1, 2009 - January 1, 2014Qualifications
Industry Experience
Education, Retail, Media & Entertainment, Professional Services, Software & Internet
Experience Level
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