Available to hire
Hello! I’m Padma Narayanasamy, a dynamic Test Manager with over 16.5 years of hands-on experience in functional testing across Web applications, databases, batch processing, devices, and OTT platforms. I have led QA efforts for Insurance, Healthcare, Media, Retail, Advertising & Marketing, Legal and Energy & Utilities domains, shaping test strategies, building automation, and delivering high-quality software in Agile and Waterfall environments. I enjoy collaborating with clients, product owners and cross-functional teams to drive quality, reduce regression effort through automation, and ensure regulatory compliance.\n\nI’m passionate about mentoring teams, refining testing processes, and leveraging AI tools to accelerate scripting, query optimization, API validation, and regression test generation, which has consistently improved delivery speed and accuracy while maintaining strong stakeholder alignment.
Skills
Language
English
Fluent
Work Experience
Test Manager at Deloitte
March 1, 2024 - April 1, 2026Led QA delivery for a team of 15 onsite and offshore QA resources across Life & Annuities retirement and pension workflows. Developed test strategies and plans (manual and automation) for multiple releases with end-to-end traceability from requirements to defects using Jira. Executed manual testing for retirement/pension workflows, validated plan rules and regulatory requirements (ERISA, SECURE Act 2.0, IRS, DOL). Managed SIT/UAT environments, coordinated with DevOps during builds, and integrated Selenium-based automation into CI/CD with Jenkins. Performed API testing with Postman and leveraged AI tools to optimize test generation and automation scripting, reducing manual effort by approximately 22%.
Test Manager at Deloitte
April 1, 2023 - February 1, 2024Managed QA delivery for the migration of legacy P&C platforms to Guidewire, modernizing Policy Administration, Billing, Claims, and Underwriting with cloud migration to AWS. Led onsite/offshore teams, defined release/resource plans, and ensured functional testing coverage across complex workflows. Validated Guidewire Policy Center lifecycle transactions, performed API testing, and maintained environment readiness (SIT/UAT). Leveraged AI tools (ChatGPT) to generate test scenarios and Playwright automation, reducing team effort by ~20%.
Functional Test Manager (Manager) at Cognizant Technology Solutions
January 1, 2022 - March 1, 2023Led a 12+ member QA team for MGM Studios residual payments migration to AWS. Built automation framework from scratch using Playwright (Java), Page Object Model, and Cucumber BDD; integrated tests into CI/CD with Jenkins. Directed system integration, regression testing, and data integrity validation between PostgreSQL sources post-migration. Coordinated with business stakeholders, mentored team members, and supported security testing; delivered client demos after each sprint.
Functional Test Lead (Senior Associate) at Cognizant Technology Solutions
December 1, 2017 - January 1, 2022Owned end-to-end testing for News America Marketing campaigns in US/Canada. Validated handheld (Microsoft Surface Pro/Go) and web applications; ensured data synchronization between Oracle and Oracle Lite; performed upstream-downstream integration testing for ISOP and Field handheld systems; tested live chat integration, batch/interface testing, and internationalization for Canada; converted regression tests to Gherkin and supported production defect triage.
Test Lead (Associate) at Cognizant Technology Solutions
March 1, 2014 - November 1, 2017Led testing for LexisNexis in the Education/legal domain. Defined test strategy and plan for SIRIS and RISK applications; performed cross-browser functional testing; tracked defects via HP ALM; contributed to QA audits and delivered UAT-ready test summary reports; mentored junior team members.
Test Lead (Associate) at Cognizant Technology Solutions
June 1, 2013 - February 1, 2014Led Benefits testing for CVS Caremark CBC program. Managed a 7-member team for Med-D, EGWP, and Medicare lines; built test beds using TBGT and BenefitServ, tracked test bed execution in EZTest; managed defects in JIRA; performed KT sessions for new joiners and ensured timely delivery.
Senior Test Analyst (Programmer Analyst) at Cognizant Technology Solutions
December 1, 2009 - May 1, 2013Performed functional and change-specific testing for Elexon’s Party Agents. Prepared test strategy/plan, executed UNIX-based validation, wrote SQL queries for data setup, created test scenarios, and generated test data. Documented test results and supported audits; mentored peers and contributed to process improvements.
Test Manager at Deloitte India
March 1, 2024 - April 1, 2026Lead QA delivery for a team of 15 onsite and offshore resources. Developed test strategy and plan (manual and automation) for all releases; analyzed FSDs and Agile user stories to craft test scenarios and estimate QA efforts. Executed robust manual testing across complex retirement and pension workflows while ensuring ERISA, SECURE Act 2.0, IRS and DOL regulatory compliance. Maintained end-to-end traceability between requirements, user stories, test cases, and defects using Jira. Managed SIT and UAT environments and coordinated with DevOps during builds and deployments. Maintained and enhanced Selenium tests; integrated automation into CI/CD pipelines using Jenkins. Conducted API testing using Postman. Leveraged AI tools to assist Playwright automation scripting and reduce manual testing effort by ~22%.
Test Manager at Deloitte India
April 1, 2023 - February 1, 2024Managed QA for migration of Policy Administration, Billing, Claims, and Underwriting from legacy on-prem to AWS cloud; led a team of ETL testers and 12+ functional testers; allocated tasks and tracked to closure; maintained QA environments (SIT/UAT). Validated Guidewire policy lifecycle operations, endorsements and renewals; ensured data synchronization with external rating and billing systems. Executed API testing using Postman. Used AI tools (ChatGPT) to create test scenarios and Playwright automation; reduced team effort by ~20%.
Education
Bachelor of Science, Computer Science at S.D.N.B Vaishnav College for Women
January 11, 2030 - January 1, 2008Bachelor of Science at S.D.N.B Vaishnav College for Women
January 11, 2030 - January 1, 2008Qualifications
ISTQB
January 11, 2030 - May 19, 2026ISTQB Certification
January 11, 2030 - May 19, 2026Industry Experience
Professional Services, Software & Internet, Media & Entertainment, Healthcare, Financial Services, Energy & Utilities, Retail, Education, Life Sciences
Skills
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