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I am a multidisciplinary designer at the intersection of systems thinking and sensory experience, translating complex data—from EEG neural signatures to historical archives—into brand, spatial and digital outcomes. Operationally grounded and creatively ambitious, I design scalable systems and experiences, transforming client vision into executable reality across hospitality and live events, from staffing and service flow to training and supply chain. I currently lead F&B operations and experience across Hilton, Doubletree, Firmdale Hotels, The Franklin, and Drury Lane Theatre, designing staffing, scheduling and service flow, building scalable planning frameworks, and directing end-to-end delivery of high-velocity live service environments. My work spans operational architecture, workforce & financial systems, supply & flow design, strategic translation, and team development to elevate performance at scale.…I am a multidisciplinary designer at the intersection of systems thinking and sensory experience, translating complex data—from EEG neural signatures to historical archives—into brand, spatial and digital outcomes. Operationally grounded and creatively ambitious, I design scalable systems and experiences, transforming client vision into executable reality across hospitality and live events, from staffing and service flow to training and supply chain. I currently lead F&B operations and experience across Hilton, Doubletree, Firmdale Hotels, The Franklin, and Drury Lane Theatre, designing staffing, scheduling and service flow, building scalable planning frameworks, and directing end-to-end delivery of high-velocity live service environments. My work spans operational architecture, workforce & financial systems, supply & flow design, strategic translation, and team development to elevate performance at scale.

Dimitra Dimitriou

Designer, UX Designer, Graphic Designer, +2

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I am a multidisciplinary designer at the intersection of systems thinking and sensory experience, translating complex data—from EEG neural signatures to historical archives—into brand, spatial and digital outcomes. Operationally grounded and creatively ambitious, I design scalable systems and experiences, transforming client vision into executable reality across hospitality and live events, from staffing and service flow to training and supply chain. I currently lead F&B operations and experience across Hilton, Doubletree, Firmdale Hotels, The Franklin, and Drury Lane Theatre, designing staffing, scheduling and service flow, building scalable planning frameworks, and directing end-to-end delivery of high-velocity live service environments. My work spans operational architecture, workforce & financial systems, supply & flow design, strategic translation, and team development to elevate performance at scale.…I am a multidisciplinary designer at the intersection of systems thinking and sensory experience, translating complex data—from EEG neural signatures to historical archives—into brand, spatial and digital outcomes. Operationally grounded and creatively ambitious, I design scalable systems and experiences, transforming client vision into executable reality across hospitality and live events, from staffing and service flow to training and supply chain. I currently lead F&B operations and experience across Hilton, Doubletree, Firmdale Hotels, The Franklin, and Drury Lane Theatre, designing staffing, scheduling and service flow, building scalable planning frameworks, and directing end-to-end delivery of high-velocity live service environments. My work spans operational architecture, workforce & financial systems, supply & flow design, strategic translation, and team development to elevate performance at scale.

Available to hire

I am a multidisciplinary designer at the intersection of systems thinking and sensory experience, translating complex data—from EEG neural signatures to historical archives—into brand, spatial and digital outcomes. Operationally grounded and creatively ambitious, I design scalable systems and experiences, transforming client vision into executable reality across hospitality and live events, from staffing and service flow to training and supply chain.

I currently lead F&B operations and experience across Hilton, Doubletree, Firmdale Hotels, The Franklin, and Drury Lane Theatre, designing staffing, scheduling and service flow, building scalable planning frameworks, and directing end-to-end delivery of high-velocity live service environments. My work spans operational architecture, workforce & financial systems, supply & flow design, strategic translation, and team development to elevate performance at scale.

Skills

Motion Graphics

Experience Level

Expert

Motion Graphics

Expert

Work Experience

January 1, 2016 - Present

Led end-to-end delivery of live service environments across multiple venues, directing teams and spatial configurations to create cohesive, high-performing guest experiences. Designed staffing, scheduling and service flow systems for high-volume environments, translating complex variables into legible, repeatable structures. Built scalable planning frameworks for rota optimization and architected workflows for invoicing and payroll, bringing structure to multi-stakeholder processes. Developed inventory and supply chain systems to maintain consistency and remove friction from service delivery. Bridged client vision and operational reality through cross-functional collaboration, client proposals and stakeholder presentations. Built training frameworks around human behaviour and skill development, standardising quality and elevating performance at scale.