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I'm a friendly and curious Test Analyst with hands-on experience designing and executing manual test cases, validating end-to-end journeys, and digging into defects to uncover what's really going on. Colleagues know me as calm under pressure, clear in communication, and genuinely collaborative with developers and stakeholders. I enjoy spotting the small details others miss and helping teams deliver software that feels reliable, intuitive, and user-friendly. I bring a human touch to quality, balancing thorough testing with a practical, down-to-earth approach.…I'm a friendly and curious Test Analyst with hands-on experience designing and executing manual test cases, validating end-to-end journeys, and digging into defects to uncover what's really going on. Colleagues know me as calm under pressure, clear in communication, and genuinely collaborative with developers and stakeholders. I enjoy spotting the small details others miss and helping teams deliver software that feels reliable, intuitive, and user-friendly. I bring a human touch to quality, balancing thorough testing with a practical, down-to-earth approach.

An Thanh Nguyen (Andy)

QA Engineer, Developer, Web Developer, +2

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I'm a friendly and curious Test Analyst with hands-on experience designing and executing manual test cases, validating end-to-end journeys, and digging into defects to uncover what's really going on. Colleagues know me as calm under pressure, clear in communication, and genuinely collaborative with developers and stakeholders. I enjoy spotting the small details others miss and helping teams deliver software that feels reliable, intuitive, and user-friendly. I bring a human touch to quality, balancing thorough testing with a practical, down-to-earth approach.…I'm a friendly and curious Test Analyst with hands-on experience designing and executing manual test cases, validating end-to-end journeys, and digging into defects to uncover what's really going on. Colleagues know me as calm under pressure, clear in communication, and genuinely collaborative with developers and stakeholders. I enjoy spotting the small details others miss and helping teams deliver software that feels reliable, intuitive, and user-friendly. I bring a human touch to quality, balancing thorough testing with a practical, down-to-earth approach.

Available to hire

I’m a friendly and curious Test Analyst with hands-on experience designing and executing manual test cases, validating end-to-end journeys, and digging into defects to uncover what’s really going on.

Colleagues know me as calm under pressure, clear in communication, and genuinely collaborative with developers and stakeholders. I enjoy spotting the small details others miss and helping teams deliver software that feels reliable, intuitive, and user-friendly. I bring a human touch to quality, balancing thorough testing with a practical, down-to-earth approach.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

Work Experience

Test Engineer (Contractor) at Services Australia

January 1, 2025 - November 1, 2025

Developed and executed detailed manual test cases across multiple platforms, ensuring coverage of functional and nonfunctional requirements. Logged and triaged defects with actionable details for development teams, and tracked progress. Collaborated with developers, BAs, and product owners to clarify requirements and acceptance criteria. Performed regression, functional, and exploratory testing within Agile sprint cycles. Maintained test artefacts with version control, and supported on-site/off-shore coordination for interoperability testing.

Technical Test Lead (Permanent) at Infosys Technologies Limited

April 1, 2021 - July 1, 2024

Led test strategy and execution for multiple initiatives, overseeing test planning, defect triage, and quality gates across releases. Mentored testers, collaborated with stakeholders, and ensured alignment with acceptance criteria and delivery timelines.

Senior Test Analyst (Contractor) at Telstra Corporation Limited

March 1, 2017 - February 1, 2021

Delivered end-to-end QA activities for telecom projects, including test design, execution, and defect management. Coordinated with product owners, developers, and BA teams to clarify requirements and ensure robust test coverage within Agile sprints.

Senior Test Engineer (Contractor) at Alcatel-Lucent Limited

September 1, 2014 - March 1, 2017

Led system testing and integration efforts for Telstra DSL/XDM projects. Coordinated onshore-offshore testing programs, defined test topologies, and supported interoperability testing in lab environments.

Test Analyst (Contractor) at Services Australia

January 1, 2014 - September 1, 2014

Performed regression, functional, and exploratory testing for Brisbane-based initiatives, ensuring alignment with acceptance criteria and stakeholder expectations.

Systems Test Engineer (Contractor) at SP Aus Net

February 1, 2013 - July 1, 2013

Contributed to system and interoperability testing in the Telstra Integration Lab, including topology configuration and issue resolution to enable multi-vendor testing timelines.

Network Test Analyst (Contractor) at Telstra Corporation Limited

June 1, 2012 - December 1, 2012

Executed network-focused test activities, coordinated environments, and supported defect resolution across integration testing efforts.

Software Test Engineer (Permanent) at Alcatel-Lucent Limited

November 1, 2000 - May 1, 2012

Led software testing activities across Sydney-based projects, contributing to long-term test strategy and quality improvements during a multi-year tenure.

Software Test Engineer (Contractor) at Gaming Labs International

March 1, 2000 - November 1, 2000

Provided contract QA support for gaming software, performing test execution and defect reporting in a fast-paced environment.

Junior Developer and Test Analyst (Contractor) at Franklins Limited

February 1, 1998 - January 1, 2000

Early-career role combining development and testing tasks, contributing to test design, execution, and defect resolution.