Available to hire
Hi, I’m Havren Wright, a Full-Stack Software Engineer who completed the TripleTen Software Engineering Bootcamp in April 2026. I have hands-on experience building production applications with React, Node.js, Express, and MongoDB, and more than nine years in enterprise IT support, device management, and systems troubleshooting across K-12 environments.
I combine strong development skills with communication and user empathy, and I’m ready to contribute immediately as a junior developer or IT engineer.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Work Experience
Technology Teacher at DeKalb County & Atlanta Public Schools
September 1, 2016 - PresentManaged Windows and macOS configurations across 100+ endpoints, maintaining 99%+ system uptime while serving as the primary Tier II escalation point for networking, software compatibility, and endpoint security issues. Partnered with vendors to repair and maintain 1,000+ Chromebook and tablet devices, applying systematic hardware diagnostics, asset tracking, and deployment logging in Google Workspace. Configured and deployed digital signage, kiosk management systems, and interactive educational platforms at the district level, streamlining Tier I troubleshooting protocols for 50+ staff members. Designed and delivered technology integration professional development and taught foundational programming (Code.org, Scratch) to K-5 students, translating complex technical concepts for non-technical audiences. Named Teacher of the Year 2024–2025; served on school leadership team and grade chair committee.
Customer Service Representative at Verizon Wireless
March 1, 2014 - June 1, 2016Diagnosed and resolved hardware and software defects for mobile and wireless devices using systematic troubleshooting procedures across a high-volume customer base. Managed service requests using CRM and ticketing systems, documenting case history accurately to reduce mean time to resolution. Escalated critical technical failures to engineering teams and coordinated across departments to resolve network-wide service disruptions. Communicated complex technical issues clearly to non-technical customers, maintaining high satisfaction scores in a fast-paced environment.
Education
Software Engineering Bootcamp at TripleTen
January 11, 2030 - April 1, 2026Qualifications
TripleTen Software Engineering Bootcamp Certificate
January 11, 2030 - April 1, 2026Industry Experience
Education, Software & Internet, Professional Services, Government
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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