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Hi, I’m James Chisthoper B. Andag. I’m a versatile professional with 4 years in customer service and 2 years as a video editor, skilled at managing client relationships and delivering high-quality media content. I aim to use my broad skill set in customer-facing roles or creative production teams, ensuring client satisfaction and content excellence. I thrive in collaborative environments where clear communication, brand consistency, and engaging storytelling matter. I’m excited to craft authentic, on-brand video assets for healthcare and beyond, balancing polish with approachability.…Hi, I’m James Chisthoper B. Andag. I’m a versatile professional with 4 years in customer service and 2 years as a video editor, skilled at managing client relationships and delivering high-quality media content. I aim to use my broad skill set in customer-facing roles or creative production teams, ensuring client satisfaction and content excellence. I thrive in collaborative environments where clear communication, brand consistency, and engaging storytelling matter. I’m excited to craft authentic, on-brand video assets for healthcare and beyond, balancing polish with approachability.

James Chisthoper B. Andag

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Hi, I’m James Chisthoper B. Andag. I’m a versatile professional with 4 years in customer service and 2 years as a video editor, skilled at managing client relationships and delivering high-quality media content. I aim to use my broad skill set in customer-facing roles or creative production teams, ensuring client satisfaction and content excellence. I thrive in collaborative environments where clear communication, brand consistency, and engaging storytelling matter. I’m excited to craft authentic, on-brand video assets for healthcare and beyond, balancing polish with approachability.…Hi, I’m James Chisthoper B. Andag. I’m a versatile professional with 4 years in customer service and 2 years as a video editor, skilled at managing client relationships and delivering high-quality media content. I aim to use my broad skill set in customer-facing roles or creative production teams, ensuring client satisfaction and content excellence. I thrive in collaborative environments where clear communication, brand consistency, and engaging storytelling matter. I’m excited to craft authentic, on-brand video assets for healthcare and beyond, balancing polish with approachability.

Available to hire

Hi, I’m James Chisthoper B. Andag. I’m a versatile professional with 4 years in customer service and 2 years as a video editor, skilled at managing client relationships and delivering high-quality media content. I aim to use my broad skill set in customer-facing roles or creative production teams, ensuring client satisfaction and content excellence.

I thrive in collaborative environments where clear communication, brand consistency, and engaging storytelling matter. I’m excited to craft authentic, on-brand video assets for healthcare and beyond, balancing polish with approachability.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Advanced

Work Experience

Video Editor/Post-Production Manager at Allia Health Group

April 1, 2024 - April 1, 2026

Reviewed and ensured the accuracy of video content, including visuals, audio, and messaging, to maintain brand consistency. Edited UGC videos, social media paid ads, and promotional videos for seasonal campaigns in a way that feels authentic, engaging, and on-brand. Transformed long-form raw footage into engaging short-form videos and reels with a focus on healthcare. Utilized Premiere Pro, DaVinci Resolve, CapCut Pro, and Canva to source assets, create thumbnails, b-roll, images, and graphics.

Video Editor at DREAVER

February 1, 2025 - October 1, 2025

Edited long-form healthcare webinars into concise clips, created training and onboarding content, and produced paid ads that convey informality, polish, and effectiveness across digital platforms. Focused on clear messaging, brand consistency, and audience engagement using Premiere Pro, DaVinci Resolve, CapCut Pro, and Canva.

Collections Representative at Synchrony Global Services Philippines Inc.

September 1, 2022 - April 1, 2024

Handled inbound/outbound calls with past-due accounts, negotiated payment arrangements, and maintained customer relationships. Contributed to training materials for new agents and consistently met monthly collection targets while upholding customer satisfaction.

Account Specialist/Technical Support at Teleperformance

May 1, 2021 - September 1, 2022

Frontline technical support for home security software, hardware, and networking. Diagnosed and resolved a wide range of issues and assisted the billing department with invoices and payment collections for security services.

Sales Representative at Hasty Feet Travel Nation

January 1, 2020 - May 1, 2021

Managed online and walk-in bookings for domestic and international travel packages, delivering high-quality service and promoting a wide range of tours at competitive prices.

Customer Service Representative at Qualfon Cebu Phils

October 1, 2019 - January 1, 2020

Handled inbound/outbound calls, resolved customer queries and complaints, and provided information about products and services to ensure customer satisfaction.

Travel Agent/ Sales Representative at Air You Go Travels Experience

January 1, 2019 - September 1, 2019

Assisted clients in planning and booking domestic and international travel; managed online and walk-in bookings and promoted a range of tour packages.

Travel Agent at Zanorte Travel and Tours

January 1, 2017 - January 1, 2019

Managed online and walk-in bookings, promoted tour packages, and handled accounting tasks such as daily reports, remittances, invoices, payroll, and expenses.

Liaison Staff at Dipolog Traders Inc.

July 1, 2016 - December 1, 2016

Coordinated activities between groups, provided detailed requirements for processing confidential papers (land titles, deeds of sale) and bank transactions.

Office Clerk/ Document Controller at MARAON LAW & NOTARIAL SERVICES

June 1, 2015 - July 1, 2016

Coordinated activities between groups to deliver services, and prepared confidential papers such as land titles, legal papers, deeds of sale, and bank transactions.