Navin Shankar

Experience Level

Expert
Expert
Expert
Expert
Expert

Language

English
Fluent
Tamil
Fluent

Work Experience

Quality Analyst at Accenture
November 1, 2013 - February 1, 2017
Joined Accenture as Quality Analyst working in Banking & Finance (Payment) and later in Communication, Media and Technology (Telecom). Responsible for complete STLC activities including requirement analysis, test planning, design, environment setup, testing and test cycle closure. Executed Functional/Regression, Automation and User Acceptance Testing; coordinated with Business QA teams and client across countries; involved in defect management and reporting using HP QC/ALM, Clear Quest, JIRA, and TestLink. Contributed to automation inputs using Selenium WebDriver and Tosca to augment manual tests.
Software Tester at Stampede Solutions
March 1, 2017 - February 1, 2018
Manual testing for debt collection software Volare and AMS. Created Test Plans, Test Cases and Test Scripts; performed UI and data validation; supported cross-agency clients; contributed to automation using Tosca, Selenium IDE and Selenium WebDriver.
Software QA Engineer - Automation (Freelancer) at Upwork / Freelancer (Remote)
March 1, 2018 - February 1, 2019
Handled multiple client projects with 1-3 month durations. Created Test Plans, Test Scripts and conducted test execution to closure. Built automation framework using Tosca and Selenium WebDriver with Java; implemented page object model and TestNG reporting.
Automation Test Engineer at IT Business Solutions Sdn Bhd
March 1, 2019 - March 1, 2020
Developed and maintained automation framework for insurance-related applications using Java (Eclipse) and Eggplant. Automated PDF-related validation and data extraction, integrated with QA processes. Worked with Mac OS for iOS-related testing using Eggplant scripting.
Automation Test Manager at NTT DATA Services Malaysia
July 1, 2020 - Present
Results-driven Automation Test Manager in the insurance domain. Designed and implemented scalable automation frameworks using Java in Eclipse and Eggplant AI-driven functional/UI testing. Managed HP Quality Center (HP QC/ALM) for test planning, execution, and defect lifecycle. Achieved higher automation coverage, reduced regression cycle time, and led cross-functional QA teams in Agile and Waterfall environments.
Quality Analyst at Accenture
January 1, 2016 - February 28, 2017
Quality Analyst in Communications, Media and Technology (Telecom Industry); end-to-end testing, test scenario design, walkthroughs, bug reporting; collaborated with global teams; involved in test planning and execution.
Software QA Engineer - Automation (Freelancer) at Upwork / Freelancer
March 1, 2018 - February 28, 2019
Test plan and script creation; test execution until closure; automation framework creation and maintenance using Tosca and Selenium WebDriver with Java; Page Object Model and TestNG for reporting.
Quality Analyst at Accenture, Chennai, India
November 1, 2013 - December 31, 2015
Banking and Finance (Payment) Quality Analyst focusing on functional and regression testing for payment domain including POS terminal certification and TeleCheck processing; involved in end-to-end testing, test planning, script design, and defect reporting across multiple countries; contributed to automation efforts using Selenium.
Quality Analyst at Accenture, Chennai, India
January 1, 2016 - February 28, 2017
Communication, Media and Technology (Telecomm Industry) – End-to-end quality assurance; performed UI automations and manual testing; collaborated with business QA and client teams; participated in test planning, walkthroughs, and defect triage.
Software Tester at Stampede Solutions, Kuala Lumpur, Malaysia
March 1, 2017 - February 28, 2018
Debt collection software testing; prepared test plans, test cases, and scripts; performed manual and automation testing for Volare desktop/web applications; supported collection agencies with client interactions; automated testing using Tosca, Selenium IDE, Selenium WebDriver and Katalon Studio.
Automation Test Engineer at IT Business Solutions Sdn Bhd, Kuala Lumpur, Malaysia
March 1, 2019 - March 1, 2020
Led automation testing for an insurance-based project; Java-based core framework to process PDFs via Java libraries, and data extraction into Excel; integrated Eggplant for PDF generation on macOS; maintained scripts through product releases.

Education

B.Tech in Information Technology at K.C.G College of Technology, Anna University, Chennai
January 1, 2009 - January 1, 2013
B.Tech (Information Technology) at K.C.G College of Technology, Anna University, Chennai
January 1, 2009 - January 1, 2013
Higher Secondary at Kumaran Asan Memorial Hr Sec School, Chennai
January 1, 2008 - January 1, 2009
B.Tech (Information Technology) at K.C.G College of Technology, Anna University, Chennai
January 1, 2009 - January 1, 2013

Qualifications

POS Terminal Certification
January 11, 2030 - May 21, 2026

Industry Experience

Financial Services, Telecommunications, Software & Internet, Professional Services