Available to hire
I am a motivated and detail-oriented Communications student at Wilfrid Laurier University with a strong foundation in interpersonal communication, media studies, and public relations.
I have experience in customer service with a proven ability to build positive relationships, resolve issues effectively, and deliver exceptional client experiences. I am skilled in written and verbal communication, teamwork, and adapting messaging to diverse audiences. I am eager to apply academic knowledge and hands-on communication skills in a dynamic internship setting to support organizational goals and gain practical industry experience.
Experience Level
Language
English
Fluent
Croatian
Fluent
Serbian
Fluent
Work Experience
Sales Associate at Canadian Tire
October 1, 2024 - August 1, 2025Handled customer transactions efficiently and accurately using POS systems. Maintained a clean and organized checkout area, ensuring smooth flow of customers. Assisted customers with product inquiries and returns, providing excellent service. Managed cash, credit, and debit payments and balanced the register at the end of shifts. Collaborated with team members to improve store operations and customer satisfaction.
English & Math Tutor at Private Tutor
February 1, 2023 - December 1, 2024Provided one-on-one tutoring sessions for students from elementary to middle school. Explained complex concepts in a clear and engaging way to improve understanding. Monitored student progress and adjusted strategies to meet learning goals. Helped students build academic confidence and improve grades.
Marketing Director at Balkan Student Club, Wilfrid Laurier University
January 1, 2016 - April 1, 2016Promoted club events through social media. Filmed and created content for the club’s social media page. Designed advertisements using digital media.
Volunteer at Westminster Church, Out of the Cold Program
November 1, 2023 - December 1, 2023Assisted in preparing and serving meals to individuals experiencing homelessness. Helped set up sleeping areas and distributed blankets and essential items. Welcomed guests with dignity and respect and worked as part of a volunteer team to ensure safety and comfort for all participants. Gained valuable insight into community outreach and social supports services.
Orientation Tour Guide at Riverdale Collegiate Institute
August 1, 2022 - August 1, 2022Led school to tours for incoming students and families during orientation. Provided helpful information about school facilities, policies, and student life. Answered questions and ensured a positive first impression for new comers.
Education
at Wilfrid Laurier University
January 11, 2030 - May 22, 2026Qualifications
Industry Experience
Media & Entertainment, Professional Services, Education, Retail
Experience Level
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