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I am an ambitious and motivated professional with a strong willingness to learn and develop new skills. I enjoy gaining new knowledge and continuously improving myself. The experience I have gained in various roles allows me to grow, quickly adapt to new challenges, and effectively perform my responsibilities.…

Monika Kowalska

Social Media Manager, Content Creator, Copywriter, +2

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I am an ambitious and motivated professional with a strong willingness to learn and develop new skills. I enjoy gaining new knowledge and continuously improving myself. The experience I have gained in various roles allows me to grow, quickly adapt to new challenges, and effectively perform my responsibilities.…

Available to hire

I am an ambitious and motivated professional with a strong willingness to learn and develop new skills. I enjoy gaining new knowledge and continuously improving myself.

The experience I have gained in various roles allows me to grow, quickly adapt to new challenges, and effectively perform my responsibilities.

Skills

CRM

Web Design

Experience Level

CRM

Expert

Web Design

Intermediate

Language

English

Advanced

Spanish; Castilian

Intermediate

Polish

Fluent

Work Experience

Administrative Assistant at Viverasmus Sevilla

January 1, 2026 - Present

Supporting daily financial and administrative operations; processing payments and maintaining financial records; working with Excel to manage and update data; ensuring accuracy and organization of internal documentation.

Technical Support Specialist at A2mobile

January 1, 2025 - Present

Troubleshooting technical and configuration issues for customers. Analyzing support requests, documenting cases, and suggesting process improvements. Using CRM systems and monitoring/reporting tools to manage and track incidents.

Event & Social Media Intern at Erasmus Club Sevilla

January 1, 2024 - January 1, 2024

Organized events and networking activities for Erasmus+ students, enhancing cultural exchange and community building. Managed social media platforms and created engaging content to increase engagement. Built partnerships with local businesses and provided support to international students.

Customer Service Associate at AMMADO Café

January 1, 2023 - January 1, 2023

Delivered excellent customer service in a fast-paced hospitality environment. Managed orders, maintained cleanliness, and ensured high service standards. Handled cash register operations and processed electronic payments.

Customer Support Representative at Call Center, Poland

January 1, 2017 - January 1, 2018

Managed inbound and outbound calls, scheduling appointments, and addressing customer inquiries. Built strong client relationships and maintained the company’s professional image.