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I am an aspiring commerce professional with 6+ years of customer service experience, specializing in consultative sales and relationship building. I am skilled in analyzing customer insights to enhance brand engagement and support sales performance. I thrive in dynamic environments through effective teamwork and am highly motivated to develop international business experience.…

Sheyda Harper

Brand Strategist, Marketing Strategist, Product Marketer, +1

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I am an aspiring commerce professional with 6+ years of customer service experience, specializing in consultative sales and relationship building. I am skilled in analyzing customer insights to enhance brand engagement and support sales performance. I thrive in dynamic environments through effective teamwork and am highly motivated to develop international business experience.…

Available to hire

I am an aspiring commerce professional with 6+ years of customer service experience, specializing in consultative sales and relationship building.

I am skilled in analyzing customer insights to enhance brand engagement and support sales performance. I thrive in dynamic environments through effective teamwork and am highly motivated to develop international business experience.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Sales Assistant at Pandora

October 1, 2023 - Present

Consistently achieved top weekly KPI results through relationship building and tailored customer service experience.

Nail Technician at 4 Seasons Nails

October 1, 2019 - January 1, 2023

Managed 40-50 client bookings weekly, scheduling across phone, email, and in-person channels. Increased new client by 10% through personalised one-on-one consultations and service. Resolved conflict to maintain client satisfaction and brand reputation.