Passionate tech enthusiast with 7 years of experience in customer service and teaching, focused on building user-centred experiences. I’m a problem-solver who enjoys bridging technical solutions with real user needs. I started as a Mathematics teacher, developing strong critical-thinking and communication skills. After relocating to Australia, I moved into customer service and strengthened stakeholder management and attention to detail—skills I now apply to tech. I trained through _nology, building projects in React, TypeScript, Spring Boot, and more, and I’m excited to transition into a role where I can contribute and keep growing.

Nisha Sharma

Passionate tech enthusiast with 7 years of experience in customer service and teaching, focused on building user-centred experiences. I’m a problem-solver who enjoys bridging technical solutions with real user needs. I started as a Mathematics teacher, developing strong critical-thinking and communication skills. After relocating to Australia, I moved into customer service and strengthened stakeholder management and attention to detail—skills I now apply to tech. I trained through _nology, building projects in React, TypeScript, Spring Boot, and more, and I’m excited to transition into a role where I can contribute and keep growing.

Available to hire

Passionate tech enthusiast with 7 years of experience in customer service and teaching, focused on building user-centred experiences. I’m a problem-solver who enjoys bridging technical solutions with real user needs.

I started as a Mathematics teacher, developing strong critical-thinking and communication skills. After relocating to Australia, I moved into customer service and strengthened stakeholder management and attention to detail—skills I now apply to tech. I trained through _nology, building projects in React, TypeScript, Spring Boot, and more, and I’m excited to transition into a role where I can contribute and keep growing.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Intermediate
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Language

Work Experience

IAG | Consultant at IAG
January 1, 2022 - Present
Results-driven professional specialising in managing claims with precision and empathy. Strong interpersonal skills that enable seamless communication, building trust and maintaining professional relationships with stakeholders.
Maths Professor / Mathematics Teacher at FIITJEE
January 1, 2016 - December 31, 2021
Taught Mathematics and developed strong analytical skills while adapting to diverse learning styles. Fostered critical thinking and supported students in building problem-solving capabilities.

Education

Full Stack Engineer Program at _nology
January 1, 2025 - July 19, 2026
Master of VLSI & Microelectronics at Chandigarh University
January 11, 2030 - July 19, 2026
CCNA at Kangan Institution
January 1, 2023 - July 19, 2026
Bachelors of Technology at Punjab Technical University
January 1, 2013 - July 19, 2026

Qualifications

CCNA
January 1, 2023 - July 19, 2026

Industry Experience

Education, Financial Services, Software & Internet

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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