Vee Ann Hollero La nang

Founder & CEO at Vee Hollero Podcast Booking Services

Lead day-to-day operations of a podcast booking and media strategy business serving entrepreneurs, thought leaders, authors, and high-impact professionals. Manage outreach operations, guest booking coordination, scheduling, client communications, and administrative workflows. Develop strategic podcast opportunities that increase visibility, authority, and audience growth for clients. Supervise remote team members, assign workloads, monitor productivity, and ensure service quality standards are met. Build and maintain strong client and podcast host relationships while ensuring smooth operational execution. Analyze performance metrics and operational data to improve efficiency and campaign success rates. Handle operational escalations, problem-solving, and process improvements across multiple projects. Successfully supported high-caliber podcast placements and collaborations with globally recognized entrepreneurs, authors, and speakers.

Operations Support Manager at Smart Real Estate Coach

Managed operational support functions and coordinated workflows for podcast and real estate education operations. Supervised customer support processes, administrative operations, and cross-functional communication. Monitored operational performance and implemented workflow improvements to support business growth. Assisted leadership with reporting, analytics, scheduling, and operational coordination. Helped maintain productivity standards and service quality across remote teams.

Podcast Operations Coordinator at Smart Real Estate Coach

Coordinated end-to-end podcast operations, including guest booking, production scheduling, and communication management. Managed CRM systems and maintained accurate operational and client data. Supported leadership through reporting, analytics, and podcast performance insights. Handled customer support inquiries and ensured efficient coordination between departments. Assisted in maintaining operational efficiency and smooth execution of podcast production schedules.

Quality Assurance Supervisor at Survey Sampling International Philippines

Oversaw quality assurance operations including call monitoring, evaluations, calibration scoring, and compliance tracking. Conducted coaching, training, and performance development for agents and team members. Identified recurring operational and performance issues and implemented corrective action plans. Analyzed quality trends and generated recommendations to improve overall operational performance. Facilitated continuous improvement meetings and maintained operational documentation.

Market Research Interviewer at Survey Sampling International Philippines

Conducted computer-based market research interviews with accuracy and professionalism. Maintained project compliance, confidentiality standards, and company dialing metrics. Delivered high-quality customer interaction while adhering to operational procedures.