I am a senior IT leader and Enterprise Architect with 12+ years designing, governing, and delivering business-critical cloud, security, modern workplace, EUC, and AI-enabled programmes across multi-country environments. I am Microsoft-certified Cybersecurity Architect Expert, Solutions Architect Expert, and Enterprise Administrator Expert, with deep expertise across Microsoft 365, Azure, hybrid cloud, Zero Trust, and intelligent automation. I am trusted by C-suite stakeholders to translate complex technology capabilities into measurable business outcomes, build scalable delivery teams, establish governance and standards, and drive cross-functional transformation from advisory to hands-on delivery. I combine architectural depth with commercial acumen, pre-sales involvement, and a track record of creating repeatable governance models that outlast individual engagements.

Benjamin Kasema Mungai

I am a senior IT leader and Enterprise Architect with 12+ years designing, governing, and delivering business-critical cloud, security, modern workplace, EUC, and AI-enabled programmes across multi-country environments. I am Microsoft-certified Cybersecurity Architect Expert, Solutions Architect Expert, and Enterprise Administrator Expert, with deep expertise across Microsoft 365, Azure, hybrid cloud, Zero Trust, and intelligent automation. I am trusted by C-suite stakeholders to translate complex technology capabilities into measurable business outcomes, build scalable delivery teams, establish governance and standards, and drive cross-functional transformation from advisory to hands-on delivery. I combine architectural depth with commercial acumen, pre-sales involvement, and a track record of creating repeatable governance models that outlast individual engagements.

Available to hire

I am a senior IT leader and Enterprise Architect with 12+ years designing, governing, and delivering business-critical cloud, security, modern workplace, EUC, and AI-enabled programmes across multi-country environments. I am Microsoft-certified Cybersecurity Architect Expert, Solutions Architect Expert, and Enterprise Administrator Expert, with deep expertise across Microsoft 365, Azure, hybrid cloud, Zero Trust, and intelligent automation.

I am trusted by C-suite stakeholders to translate complex technology capabilities into measurable business outcomes, build scalable delivery teams, establish governance and standards, and drive cross-functional transformation from advisory to hands-on delivery. I combine architectural depth with commercial acumen, pre-sales involvement, and a track record of creating repeatable governance models that outlast individual engagements.

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Experience Level

Expert
Expert
Expert

Language

English
Fluent

Work Experience

Modern Work Architect at A&O IT Group
April 1, 2025 - Present
Lead enterprise architecture and digital transformation across Microsoft 365, Azure, and hybrid cloud ecosystems for global clients; govern Zero Trust architecture implementation across hybrid environments; provide pre-sales technical authority, solution design, and executive-level advisory; mentor global delivery teams and drive automation and scalable platform models; oversee multi-country Modern Workplace and infrastructure delivery with Change & Adoption at the core.
Head of Modern Workplace & Security at Syntura
March 1, 2023 - April 1, 2025
Built and directed the Modern Workplace & Cloud Security practice from inception, establishing governance frameworks, delivery standards, runbooks, reporting models, and operating systems; led transformation programmes across cloud migration, security uplift, and automation at scale; acted as primary technical authority and executive liaison for engagements; drove SIEM/SOAR adoption and AI-driven automation.
Lead Senior Systems Engineer at FITT S
December 1, 2021 - February 1, 2023
Led infrastructure and security architecture across hybrid Microsoft 365 and Azure environments; conducted enterprise security health assessments, configuration audits, and hardening initiatives; automated business processes and led AI-enabled tooling adoption; supported pre-sales and managed services growth.
Senior Systems Engineer at FITT S
September 1, 2019 - December 1, 2021
Delivered Microsoft 365 E5 transformation programmes for 500+ users and multi-country rollouts; migrated organisations from G Suite to Microsoft 365 with zero data loss; led SOC activities with Defender XDR and Sentinel; contributed to pre-sales and managed services portfolio growth.
Systems Engineer at Dimension Data (NTT)
March 1, 2014 - September 1, 2019
Designed and implemented enterprise monitoring (SCOM) and endpoint management (SCCM/MECM); led cloud migration programmes from G Suite to Microsoft 365; deployed mobility and device management with EMS and VMware Workspace ONE; established runbooks and governance for EUC.
Systems Administrator at Crescent Tech Ltd
August 1, 2013 - February 1, 2014
Managed Exchange, Active Directory, and network infrastructure; implemented group policy for security enforcement and standardized software deployment.
ICT Intern at Postal Corporation of Kenya
May 1, 2012 - August 1, 2012
Supported ICT operations and gained foundational enterprise IT experience.
Technology Officer at Message Labs Africa Ltd
May 1, 2013 - July 1, 2013
Automated IT processes improving system availability and cost efficiency; contributed to IT roadmap development.

Education

Bachelor of Science (BSc) at University of Eldoret, Kenya
January 1, 2009 - December 31, 2013

Qualifications

Microsoft Certified: Cybersecurity Architect Expert
January 11, 2030 - May 25, 2026
Microsoft Certified: Enterprise Administrator Expert
January 11, 2030 - May 25, 2026
Microsoft Certified: Solutions Architect Expert
January 11, 2030 - May 25, 2026
AWS Partner Accreditation (Technical)
January 11, 2030 - May 25, 2026
VMware Certified Professional (Mobility)
January 11, 2030 - May 25, 2026
Citrix CCSP
January 11, 2030 - May 25, 2026
OneTrust Certified Privacy Professional
January 11, 2030 - May 25, 2026
Mimecast Certified Technical Specialist
January 11, 2030 - May 25, 2026

Industry Experience

Financial Services, Professional Services, Software & Internet, Telecommunications