Hi, I’m Paula Cusack. I’m a UX/UI designer and researcher who loves turning complex workflows into clear, accessible experiences. I enjoy partnering with cross-functional teams to ship products that feel intuitive and delightful, from SaaS platforms to collaborative meeting spaces and games. I’m always learning and exploring how AI tools can augment the design process, while keeping people at the heart of what I create. Beyond day-to-day design, I write in-game copy, run inclusive user testing sessions, and mentor teams through discovery and delivery. I recently completed an AI for Designers program with a top-10% distinction and enjoy collaborating with teams across Turkey, Norway, the USA, and beyond to shape products people love to use.

Paula Cusack

Hi, I’m Paula Cusack. I’m a UX/UI designer and researcher who loves turning complex workflows into clear, accessible experiences. I enjoy partnering with cross-functional teams to ship products that feel intuitive and delightful, from SaaS platforms to collaborative meeting spaces and games. I’m always learning and exploring how AI tools can augment the design process, while keeping people at the heart of what I create. Beyond day-to-day design, I write in-game copy, run inclusive user testing sessions, and mentor teams through discovery and delivery. I recently completed an AI for Designers program with a top-10% distinction and enjoy collaborating with teams across Turkey, Norway, the USA, and beyond to shape products people love to use.

Available to hire

Hi, I’m Paula Cusack. I’m a UX/UI designer and researcher who loves turning complex workflows into clear, accessible experiences. I enjoy partnering with cross-functional teams to ship products that feel intuitive and delightful, from SaaS platforms to collaborative meeting spaces and games. I’m always learning and exploring how AI tools can augment the design process, while keeping people at the heart of what I create.

Beyond day-to-day design, I write in-game copy, run inclusive user testing sessions, and mentor teams through discovery and delivery. I recently completed an AI for Designers program with a top-10% distinction and enjoy collaborating with teams across Turkey, Norway, the USA, and beyond to shape products people love to use.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

UX / UI Designer at LiveTiles
January 1, 2021 - December 31, 2022
Sole UX/UI Designer for SaaS products including LiveTiles Reach and SharePoint. Conducted user research and created prototypes and high-fidelity mockups. Delivered clear design assets to three development teams. Designed scalable, user-focused interfaces that boosted engagement and usability.
UX Designer at Cisco
January 1, 2022 - Present
Led end-to-end UX design for the in-meeting experience on Cisco Webex Devices, focusing on collaborative meeting rooms from concept to post-launch. Areas of ownership include AI Assistant, Chat, Reactions, Content Sharing, Recording, Layouts, Call Controls, Host Options, and Digital Whiteboarding. Cross-functional collaboration with teams in Norway, USA, and Shanghai to enhance meeting effectiveness across shared spaces and personal devices.
UX Design / Research Consultant at Kuixo
January 1, 2025 - Present
Lead UX design and research for the video game ‘Who Do Voodoo’. Conduct inclusive user testing to improve accessibility and gameplay. Write in-game copy for menus and instructions. Design UX for core mechanics including movement, card interactions, sound, UI, and atmosphere. Remote collaboration with a team based in Turkey.

Education

Diploma in UX Design at UX Design Institute
January 1, 2020 - December 31, 2021
Bachelor of Science in Digital Media Design at University of Limerick
January 1, 2015 - December 31, 2019
AI for Designers at Interaction Design Institute
January 1, 2024 - May 26, 2026

Qualifications

AI for Designers
January 1, 2024 - May 26, 2026

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Telecommunications, Education