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I am a results-driven customer service and staffing operations professional with strong leadership and client relations experience. I thrive in fast-paced environments where teamwork and clear communication drive exceptional results. I am currently pursuing an Associate Degree in Digital Marketing, expanding my skills in social media, SEO, and content creation to deliver engaging campaigns and outstanding service. I look forward to applying these skills to create value in healthcare, staffing, and digital marketing projects.…I am a results-driven customer service and staffing operations professional with strong leadership and client relations experience. I thrive in fast-paced environments where teamwork and clear communication drive exceptional results. I am currently pursuing an Associate Degree in Digital Marketing, expanding my skills in social media, SEO, and content creation to deliver engaging campaigns and outstanding service. I look forward to applying these skills to create value in healthcare, staffing, and digital marketing projects.

Isaiah Denise

Brand Strategist, Marketing Strategist, Social Media Manager, +2

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I am a results-driven customer service and staffing operations professional with strong leadership and client relations experience. I thrive in fast-paced environments where teamwork and clear communication drive exceptional results. I am currently pursuing an Associate Degree in Digital Marketing, expanding my skills in social media, SEO, and content creation to deliver engaging campaigns and outstanding service. I look forward to applying these skills to create value in healthcare, staffing, and digital marketing projects.…I am a results-driven customer service and staffing operations professional with strong leadership and client relations experience. I thrive in fast-paced environments where teamwork and clear communication drive exceptional results. I am currently pursuing an Associate Degree in Digital Marketing, expanding my skills in social media, SEO, and content creation to deliver engaging campaigns and outstanding service. I look forward to applying these skills to create value in healthcare, staffing, and digital marketing projects.

Available to hire

I am a results-driven customer service and staffing operations professional with strong leadership and client relations experience. I thrive in fast-paced environments where teamwork and clear communication drive exceptional results.

I am currently pursuing an Associate Degree in Digital Marketing, expanding my skills in social media, SEO, and content creation to deliver engaging campaigns and outstanding service. I look forward to applying these skills to create value in healthcare, staffing, and digital marketing projects.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Medical Billing Customer Service Representative at UnitedHealthcare

January 1, 2016 - September 20, 2023

Verified insurance coverage, entered patient data and prescriptions, and processed ICD-10 codes with precision. Communicated with providers, pharmacists, and patients via phone and email; maintained HIPAA compliance while handling high-volume, multi-line calls.

Inbound Sales / Chat Representative at Time Warner Cable

January 1, 2010 - December 31, 2015

Provided sales and customer support via phone and live chat. Exceeded monthly sales and customer satisfaction goals and generated accurate reports using Excel while resolving issues.

Director of Staffing Operations at Ken Dallwood Health Care

January 1, 2001 - December 31, 2009

Directed staffing operations to ensure service quality and lead staffing initiatives in Riverside, Missouri.