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I'm Yu Wei Cheng, a hospitality-focused learner currently pursuing a Bachelor of Science in Luxury Business at Glion. I'm passionate about delivering memorable guest experiences and bringing a creative, service-oriented mindset to every role. With international exposure in Shanghai and Taipei, I thrive in fast-paced environments, collaborate across teams, and continuously seek opportunities to grow in luxury brand operations and event service.…I'm Yu Wei Cheng, a hospitality-focused learner currently pursuing a Bachelor of Science in Luxury Business at Glion. I'm passionate about delivering memorable guest experiences and bringing a creative, service-oriented mindset to every role. With international exposure in Shanghai and Taipei, I thrive in fast-paced environments, collaborate across teams, and continuously seek opportunities to grow in luxury brand operations and event service.

Yu Wei Cheng

Marketer, Marketing Strategist, Marketing Analyst, +7

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I'm Yu Wei Cheng, a hospitality-focused learner currently pursuing a Bachelor of Science in Luxury Business at Glion. I'm passionate about delivering memorable guest experiences and bringing a creative, service-oriented mindset to every role. With international exposure in Shanghai and Taipei, I thrive in fast-paced environments, collaborate across teams, and continuously seek opportunities to grow in luxury brand operations and event service.…I'm Yu Wei Cheng, a hospitality-focused learner currently pursuing a Bachelor of Science in Luxury Business at Glion. I'm passionate about delivering memorable guest experiences and bringing a creative, service-oriented mindset to every role. With international exposure in Shanghai and Taipei, I thrive in fast-paced environments, collaborate across teams, and continuously seek opportunities to grow in luxury brand operations and event service.

Available to hire

I’m Yu Wei Cheng, a hospitality-focused learner currently pursuing a Bachelor of Science in Luxury Business at Glion. I’m passionate about delivering memorable guest experiences and bringing a creative, service-oriented mindset to every role.

With international exposure in Shanghai and Taipei, I thrive in fast-paced environments, collaborate across teams, and continuously seek opportunities to grow in luxury brand operations and event service.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Front Office at Bvlgari Hotel Shanghai

March 1, 2025 - August 1, 2025

Provided 24-hours personalized butler services, including in-room check-in and guest requests; Assisted VIPs and long-stay guests with tailored services and bilingual communications; Coordinated with all departments to ensure seamless service; Handled guest complaints with professionalism, turning issues into positive experiences; Contributed to outstanding guest feedback that led the department to receive internal recognition

Server at NKU (Fine Dining Restaurant)

March 1, 2023 - November 1, 2023

Served guests in a reservation-only, European-Japanese fusion restaurant; Provided customized table service with attention to detail; Assisted both front and back of house during service

Server at KPCS Western Food Restaurant

June 1, 2022 - July 1, 2023

Trained in professional Western table setting with certified skills in food presentation; Supported quality control and handled guest complaints in a training restaurant setting; Assisted in organizing private dining events and seasonal restaurant operations