I am a motivated and detail-oriented business student at the University of Stirling with a concentration in Finance and Accounting. I welcome challenges and enjoy applying analytical thinking to real-world business problems. With experience in customer service, operations, and administration in fast-paced marina and hospitality settings, I have developed strong communication, adaptability, and organizational skills. I have effectively managed schedules, coordinated logistics, handled customer inquiries, and supported daily business operations. I am seeking opportunities in marketing, finance, banking, and business administration where I can contribute through problem-solving, relationship management, and collaborative teamwork.

Madeleine Kottmeier

I am a motivated and detail-oriented business student at the University of Stirling with a concentration in Finance and Accounting. I welcome challenges and enjoy applying analytical thinking to real-world business problems. With experience in customer service, operations, and administration in fast-paced marina and hospitality settings, I have developed strong communication, adaptability, and organizational skills. I have effectively managed schedules, coordinated logistics, handled customer inquiries, and supported daily business operations. I am seeking opportunities in marketing, finance, banking, and business administration where I can contribute through problem-solving, relationship management, and collaborative teamwork.

Available to hire

I am a motivated and detail-oriented business student at the University of Stirling with a concentration in Finance and Accounting. I welcome challenges and enjoy applying analytical thinking to real-world business problems.

With experience in customer service, operations, and administration in fast-paced marina and hospitality settings, I have developed strong communication, adaptability, and organizational skills. I have effectively managed schedules, coordinated logistics, handled customer inquiries, and supported daily business operations. I am seeking opportunities in marketing, finance, banking, and business administration where I can contribute through problem-solving, relationship management, and collaborative teamwork.

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Language

English
Fluent
French
Beginner
Spanish; Castilian
Beginner

Work Experience

Office Administrator & Dock Hand at Buccaneer Marina
May 1, 2024 - August 31, 2024
Promoted from Dock Hand to Office Administrator within one month due to strong performance, reliability, and initiative. Coordinated daily scheduling for water taxi operations and boat maintenance services, ensuring efficient workflow and customer satisfaction. Managed customer communications in person and over the phone, resolving inquiries professionally and maintaining positive client relationships. Assisted with inventory management, retail sales, and operational administration in a fast-paced seasonal business. Supported business operations by organizing logistics between staff, customers, and boat owners.
Dock Hand & Fuel Attendant at Sewell’s Marina
May 1, 2023 - September 30, 2023
Assisted customers with boat rentals by providing operational guidance and safety instructions. Maintained rental fleet cleanliness and ensured efficient docking procedures. Promoted to Fuel Attendant role, supporting vessel fueling operations while prioritizing safety and customer service. Developed strong interpersonal and communication skills through daily interaction with customers and team members. Worked effectively in a fast-paced environment requiring reliability, adaptability, and attention to detail.

Education

BA (Hons) Business at University of Stirling
January 11, 2030 - January 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Retail, Transportation & Logistics