Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hello, I’m MD Rafidul Islam, a Master’s student in Operations Research & Business Analytics based in Germany. I specialize in marketing operations, CRM/ERP systems, data-driven reporting, and cross-functional process optimization. I enjoy turning data into actionable insights, building dashboards in Excel and Power BI, and coordinating with Sales, HR, Accounting, and Project teams to improve efficiency. With hands-on experience across logistics, e-commerce, and international business environments, I focus on marketing analytics, automation, and commercial operations. I’m adept at stakeholder communication, documentation, and implementing structured reporting that supports strategic decision-making and scalable growth.…Hello, I’m MD Rafidul Islam, a Master’s student in Operations Research & Business Analytics based in Germany. I specialize in marketing operations, CRM/ERP systems, data-driven reporting, and cross-functional process optimization. I enjoy turning data into actionable insights, building dashboards in Excel and Power BI, and coordinating with Sales, HR, Accounting, and Project teams to improve efficiency. With hands-on experience across logistics, e-commerce, and international business environments, I focus on marketing analytics, automation, and commercial operations. I’m adept at stakeholder communication, documentation, and implementing structured reporting that supports strategic decision-making and scalable growth.

MD RAFIDUL ISLAM

Designer, Brand Designer, Web Designer, +2





Hello, I’m MD Rafidul Islam, a Master’s student in Operations Research & Business Analytics based in Germany. I specialize in marketing operations, CRM/ERP systems, data-driven reporting, and cross-functional process optimization. I enjoy turning data into actionable insights, building dashboards in Excel and Power BI, and coordinating with Sales, HR, Accounting, and Project teams to improve efficiency. With hands-on experience across logistics, e-commerce, and international business environments, I focus on marketing analytics, automation, and commercial operations. I’m adept at stakeholder communication, documentation, and implementing structured reporting that supports strategic decision-making and scalable growth.…Hello, I’m MD Rafidul Islam, a Master’s student in Operations Research & Business Analytics based in Germany. I specialize in marketing operations, CRM/ERP systems, data-driven reporting, and cross-functional process optimization. I enjoy turning data into actionable insights, building dashboards in Excel and Power BI, and coordinating with Sales, HR, Accounting, and Project teams to improve efficiency. With hands-on experience across logistics, e-commerce, and international business environments, I focus on marketing analytics, automation, and commercial operations. I’m adept at stakeholder communication, documentation, and implementing structured reporting that supports strategic decision-making and scalable growth.

Available to hire

Hello, I’m MD Rafidul Islam, a Master’s student in Operations Research & Business Analytics based in Germany. I specialize in marketing operations, CRM/ERP systems, data-driven reporting, and cross-functional process optimization. I enjoy turning data into actionable insights, building dashboards in Excel and Power BI, and coordinating with Sales, HR, Accounting, and Project teams to improve efficiency.

With hands-on experience across logistics, e-commerce, and international business environments, I focus on marketing analytics, automation, and commercial operations. I’m adept at stakeholder communication, documentation, and implementing structured reporting that supports strategic decision-making and scalable growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

German

Beginner

Work Experience

Marketing Operations & CRM Reporting Intern at ComfNet Solutions GmbH

January 1, 2025 - Present

Maintained CRM and ERP records, reporting documentation, and operational data to support business transparency and process accuracy. Prepared Excel and Power BI reports for KPI tracking, operational analysis, and management reporting. Supported data validation, documentation review, issue tracking, and workflow coordination across Sales, HR, Accounting, and Project teams. Assisted with reporting automation, process documentation, and status monitoring to improve operational efficiency and cross-functional collaboration. Worked with Odoo ERP, Excel, Power BI, SharePoint, and Microsoft Office to support structured reporting and stakeholder communication.

CRM & Business Operations Consultant at QEP Express (International Logistics Network)

January 1, 2022 - January 1, 2025

Managed CRM-style customer and partner records, communication tracking, and operational updates within an international logistics environment. Supported business development activities through structured follow-up, reporting, customer coordination, and partner communication. Assisted with operational reporting, shipment tracking updates, and service documentation to improve workflow visibility and customer support.

Warehouse Operations Associate (Part-Time Roles) at Amazon DAH1, Deutsche Post, ALDI Nord

January 1, 2023 - Present

Gained hands-on experience with warehouse processes requiring reliability, accuracy, teamwork, process discipline, time management, and independent task completion. Gained exposure to warehouse processes, workplace communication, safety awareness, and rapid adaptation to daily operational targets.