Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a highly customer-focused professional with strong administration skills and a solid background in data protection and process compliance. I work well under pressure, meet strict deadlines, and am adaptable, IT literate, and quick to pick up new skills. I am confident coordinating with stakeholders, handling sensitive situations, and delivering results in fast-moving environments. My voluntary work with pet charities has seen me liaise with vulnerable clients, coordinate pet rehoming with fosterers, and balance security, safety and empathy. I have organized fundraising and publicity, trained volunteers and professionals, and collaborated with veterinary staff and animal sanctuaries to achieve positive outcomes for clients and animals alike.…I am a highly customer-focused professional with strong administration skills and a solid background in data protection and process compliance. I work well under pressure, meet strict deadlines, and am adaptable, IT literate, and quick to pick up new skills. I am confident coordinating with stakeholders, handling sensitive situations, and delivering results in fast-moving environments. My voluntary work with pet charities has seen me liaise with vulnerable clients, coordinate pet rehoming with fosterers, and balance security, safety and empathy. I have organized fundraising and publicity, trained volunteers and professionals, and collaborated with veterinary staff and animal sanctuaries to achieve positive outcomes for clients and animals alike.

Marie Murphy

Project Manager, Production Coordinator, Production Manager, +2





I am a highly customer-focused professional with strong administration skills and a solid background in data protection and process compliance. I work well under pressure, meet strict deadlines, and am adaptable, IT literate, and quick to pick up new skills. I am confident coordinating with stakeholders, handling sensitive situations, and delivering results in fast-moving environments. My voluntary work with pet charities has seen me liaise with vulnerable clients, coordinate pet rehoming with fosterers, and balance security, safety and empathy. I have organized fundraising and publicity, trained volunteers and professionals, and collaborated with veterinary staff and animal sanctuaries to achieve positive outcomes for clients and animals alike.…I am a highly customer-focused professional with strong administration skills and a solid background in data protection and process compliance. I work well under pressure, meet strict deadlines, and am adaptable, IT literate, and quick to pick up new skills. I am confident coordinating with stakeholders, handling sensitive situations, and delivering results in fast-moving environments. My voluntary work with pet charities has seen me liaise with vulnerable clients, coordinate pet rehoming with fosterers, and balance security, safety and empathy. I have organized fundraising and publicity, trained volunteers and professionals, and collaborated with veterinary staff and animal sanctuaries to achieve positive outcomes for clients and animals alike.

Available to hire

I am a highly customer-focused professional with strong administration skills and a solid background in data protection and process compliance. I work well under pressure, meet strict deadlines, and am adaptable, IT literate, and quick to pick up new skills. I am confident coordinating with stakeholders, handling sensitive situations, and delivering results in fast-moving environments.

My voluntary work with pet charities has seen me liaise with vulnerable clients, coordinate pet rehoming with fosterers, and balance security, safety and empathy. I have organized fundraising and publicity, trained volunteers and professionals, and collaborated with veterinary staff and animal sanctuaries to achieve positive outcomes for clients and animals alike.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Cattery Owner at Self Employed

June 1, 2020 - Present

Dealing with customers and animal charities. Booking in clients' cats. Ensuring the welfare of the cats – up to date with vaccines, and allergies, ensuring the right diet and requirements. Making sure all permits are up to date. Taking cats at short notice for animal charities.

Manager / Trainer at Endeavour Project

July 1, 2018 - June 30, 2020

Managed and trained people fostering pets. Liaised with Vets and other professionals. Created and organized my own work schedule. Face to face visits with clients. Transported animals to and from Fosterers/Clients. Admin duties and holiday cover in the office. Telephone and reception cover. Fundraising and publicity coordination. Liaising with professionals with the course of our work. Presentation work. Brought in new volunteers. Trained up Dogs Trust professionals in all aspects of a fostering role when dealing with Domestic Violence. Worked under pressure with vulnerable clients.

Telephone Advisor at Grade 2 Admin Bolton At Home

October 1, 2017 - July 31, 2018

Telephone advisor – organized property repairs. Liaising with Engineers and Tenants. Performed all associated Administrative duties. On call for the out of hours emergency repair line.

Finance Caseworker at Vertex contract for DWP CSA

August 1, 2008 - August 31, 2017

Finance Caseworker. Completed Account breakdowns for the Client. Dealt with customer claims confidently and professionally. Made telephone calls to customers/stakeholders. Demonstrated excellent customer service in a thorough manner. Worked in a high-volume call center environment under pressure. Completed complex finance work to recognise and rectify any issues on cases. Data input/entry and basic admin duties. Completed escalations from other departments. Had to meet accuracy, quality and productivity targets. Used Excel and Outlook and other in-house system software. Adhered to Government Legislation laws and Data Protection act.

Customer Advisor at E-ON

October 1, 2006 - February 29, 2008

Set up new clients on the company’s database. Liaised with the clients/stakeholders. Helped employers with contracts of employment and other HR issues. Contacted potential new clients. Responsible for handling telephone calls. Calculated customers bills.

Call Center Agent at Various Call Centers

May 1, 1996 - October 31, 2006

Worked in the call center handling customer telephone calls, calculating bills, dealing with customer complaints and sending out stakeholder correspondence.