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I am a marketing professional with a Level 2 qualification in online marketing and a strong operational background that sets me apart from typical candidates. My experience in insurance claims has given me hands-on expertise in data analysis, process design, stakeholder communication, and performance tracking - skills that translate directly into running organized, results-driven marketing campaigns. I am comfortable working independently, managing multiple priorities, and building systems that make teams more efficient. I am confident across SEO, social media, email marketing, content creation, PPC, and Google Analytics. I have full British right to work and am available immediately for remote roles.…I am a marketing professional with a Level 2 qualification in online marketing and a strong operational background that sets me apart from typical candidates. My experience in insurance claims has given me hands-on expertise in data analysis, process design, stakeholder communication, and performance tracking - skills that translate directly into running organized, results-driven marketing campaigns. I am comfortable working independently, managing multiple priorities, and building systems that make teams more efficient. I am confident across SEO, social media, email marketing, content creation, PPC, and Google Analytics. I have full British right to work and am available immediately for remote roles.

Ella O'Connor-Barratt

Digital Marketer, Marketing Strategist, Brand Strategist, +2

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I am a marketing professional with a Level 2 qualification in online marketing and a strong operational background that sets me apart from typical candidates. My experience in insurance claims has given me hands-on expertise in data analysis, process design, stakeholder communication, and performance tracking - skills that translate directly into running organized, results-driven marketing campaigns. I am comfortable working independently, managing multiple priorities, and building systems that make teams more efficient. I am confident across SEO, social media, email marketing, content creation, PPC, and Google Analytics. I have full British right to work and am available immediately for remote roles.…I am a marketing professional with a Level 2 qualification in online marketing and a strong operational background that sets me apart from typical candidates. My experience in insurance claims has given me hands-on expertise in data analysis, process design, stakeholder communication, and performance tracking - skills that translate directly into running organized, results-driven marketing campaigns. I am comfortable working independently, managing multiple priorities, and building systems that make teams more efficient. I am confident across SEO, social media, email marketing, content creation, PPC, and Google Analytics. I have full British right to work and am available immediately for remote roles.

Available to hire

I am a marketing professional with a Level 2 qualification in online marketing and a strong operational background that sets me apart from typical candidates. My experience in insurance claims has given me hands-on expertise in data analysis, process design, stakeholder communication, and performance tracking - skills that translate directly into running organized, results-driven marketing campaigns.

I am comfortable working independently, managing multiple priorities, and building systems that make teams more efficient. I am confident across SEO, social media, email marketing, content creation, PPC, and Google Analytics. I have full British right to work and am available immediately for remote roles.

Skills

SEO

Email Marketing

Copywriting

Experience Level

SEO

Expert

Email Marketing

Expert

Copywriting

Expert

Language

English

Fluent

Russian

Beginner

Serbian

Beginner

Work Experience

Customer Advisor — Claims Coordinator at Marsh Commercial

May 1, 2023 - August 1, 2024

Developed and maintained an Excel-based tracking system for 500–1,000 active claims monthly, used for data-driven reporting and client retention analysis. Created written communications, process documentation, and stakeholder updates across a multi-million pound portfolio. Designed and implemented a digital claims database with insurance partners, replacing manual processes and providing real-time visibility. Chaired weekly coordination meetings and produced regular performance reports.

Insurance Claims Advisor at Hazelton Mountford

August 1, 2024 - October 1, 2024

Managed personal motor, property and commercial insurance claims, maintaining accurate records and clear client communication throughout. Handled sensitive personal injury cases requiring careful written correspondence and stakeholder coordination. Rapidly onboarded onto complex systems and procedures, demonstrating strong self-directed learning ability. Produced clear documentation and reporting across multiple active cases simultaneously.

Support Worker at Lifeways

August 1, 2020 - March 1, 2022

Delivered personalised support to individuals with complex needs in a regulated environment. Maintained detailed care records and documentation in line with compliance requirements. Built trusted working relationships with clients, families and multidisciplinary teams.