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Hello, I'm a Product and Experience Designer who moves fluidly between research, strategy, and execution. I've reduced navigation errors by 70%, boosted user engagement by 30%, and streamlined onboarding for 1,000+ employees across real client projects. On the operational side, I currently supervise a team, manage schedules, train staff, and keep quality standards running smoothly under pressure. That combination of design thinking and hands-on leadership is what makes me someone who delivers, adapts, and drives impact from day one.…Hello, I'm a Product and Experience Designer who moves fluidly between research, strategy, and execution. I've reduced navigation errors by 70%, boosted user engagement by 30%, and streamlined onboarding for 1,000+ employees across real client projects. On the operational side, I currently supervise a team, manage schedules, train staff, and keep quality standards running smoothly under pressure. That combination of design thinking and hands-on leadership is what makes me someone who delivers, adapts, and drives impact from day one.

Koyu Shiau

UX Designer, Graphic Designer, Designer, +1

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Hello, I'm a Product and Experience Designer who moves fluidly between research, strategy, and execution. I've reduced navigation errors by 70%, boosted user engagement by 30%, and streamlined onboarding for 1,000+ employees across real client projects. On the operational side, I currently supervise a team, manage schedules, train staff, and keep quality standards running smoothly under pressure. That combination of design thinking and hands-on leadership is what makes me someone who delivers, adapts, and drives impact from day one.…Hello, I'm a Product and Experience Designer who moves fluidly between research, strategy, and execution. I've reduced navigation errors by 70%, boosted user engagement by 30%, and streamlined onboarding for 1,000+ employees across real client projects. On the operational side, I currently supervise a team, manage schedules, train staff, and keep quality standards running smoothly under pressure. That combination of design thinking and hands-on leadership is what makes me someone who delivers, adapts, and drives impact from day one.

Available to hire

Hello, I’m a Product and Experience Designer who moves fluidly between research, strategy, and execution. I’ve reduced navigation errors by 70%, boosted user engagement by 30%, and streamlined onboarding for 1,000+ employees across real client projects. On the operational side, I currently supervise a team, manage schedules, train staff, and keep quality standards running smoothly under pressure. That combination of design thinking and hands-on leadership is what makes me someone who delivers, adapts, and drives impact from day one.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Drawing / Design Tutor at Savannah College of Art and Design

September 1, 2021 - June 1, 2022

Delivered 1:1 tutoring and small-group instruction for freshmen and sophomores in Drawing and Design (100–200 level courses), tailoring methods to different learning styles and skill levels. Provided structured feedback on drawing and design fundamentals by reviewing sketches, critiquing compositions, and demonstrating techniques, enabling students to refine technical accuracy and develop stronger problem-solving skills. Assisted instructors during lectures and studio sessions by circulating the classroom, answering questions, and providing individualized guidance to ensure students fully understood assignments and stayed aligned with course objectives. Received 95% positive feedback from students for patience, clarity, and teaching style, fostering confidence and measurable improvement in their coursework.

Workshop Facilitator at Flux

September 1, 2022 - May 1, 2023

Facilitated and designed UX and visual design workshops for students, designing all educational materials, including interactive slides and activity materials to deliver an engaging, hands-on learning experience. Introduced design tools like Figma, teaching layout structure, visual hierarchy, and interaction basics through live demos and collaborative activities.

Founder of iSchool Chapter, U Design Studio (Design Club at U of T) – Initiator at iSchool Chapter, U Design Studio

April 1, 2025 - September 1, 2025

Designed and led an end-to-end hiring process from scratch, increasing daily applicant rate by over 56% (3.6/day vs. 2.3/day from the previous year), and recruited a cross-functional team aligned with UDesign’s new direction. Created comprehensive role-specific handbooks to define responsibilities, communication workflows, SOPs, and long-term growth paths for smoother onboarding, clearer team alignment, and reduced dependency on leadership for day-to-day guidance. Initiated and led outreach to other student clubs across campus, resulting in 3 large-scale partnerships where UDesign was invited to serve as a main sponsor and featured collaborator. Designed and managed content for UDesign’s Instagram and Discord channels, including event promotions, design posts, and community opportunities, driving 3× engagement and solidifying the club’s presence as a leading design club at UofT.

UX Consultant at Innovation Hub (Internship)

January 1, 2025 - March 1, 2025

Led presentations and secured approval for 8 major design changes, increasing student and partner engagement by 40% and reducing drop-off rate by 50%. Designed and tested Figma prototypes and card-sorting activities with 7 participants, targeting severe navigation inefficiencies, reduced navigation errors by 70%, and improved information clarity by 45%. Revamped CTA visibility and page hierarchy, boosting partner inquiries by 60% and strengthening conversion paths. Orchestrated recruitment and facilitation of 18 moderated usability tests (11 students, 7 partners), collecting qualitative and behavioral data that shaped iterative improvements, as well as guided UX research methods and data analysis.