Virtual Assistant at Teleperformance

Performed admin responsibilities including scheduling teachers, setting up meetings, responding to emails, and tracking paperwork. In the classroom, helped set up and troubleshoot technology-related devices including educational apps. When arranging travel plans for teachers to attend conferences, workshops, or training sessions, handled hotel reservations and plane bookings.

Health Insurance Verification Specialist at Mandolin

Conducted outbound calls to insurance providers to verify patient eligibility, benefits, and coverage details.

Health Insurance Verification Specialist at Mandolin

Continued verification work including outbound calls and documentation of patient eligibility and coverage details.

Freelance Engagement Specialist at SiteMark

Played a major part in designing content (articles, blogs, videos, etc.) that encouraged interaction and engagement with the target audience. Developed strategies to keep customers or clients engaged with a brand or service, including social media interactions and personalized communication.

Customer Support Specialist at Teleperformance (BPO Industry)

I engaged as the main contact with clients, providing assistance with account management, transaction handling, and technical problem-solving. Solid comprehension of financial ideas and principles, as well as the capacity to evaluate extensive business data and provide well-informed solutions.

Virtual Assistant at ACE Learning Centre Ltd.

Performed admin responsibilities including scheduling the teachers, setting up meetings, responding to emails, and keeping track of paperwork. In the classroom, I help set up and troubleshoot technology-related devices including educational apps. When it comes to arranging travel plans for teachers to attend conferences, workshops, or trainings sessions for professional development, I handled everything from hotel reservations to plane bookings.