I am a seasoned broadcast and live event professional with over 20 years of hands-on experience in television production, stage operations, and education. I thrive in fast-paced environments, delivering reliable technical support, creative problem solving, and seamless collaboration with producers, directors, and crew. My background spans freelance network work, classroom instruction, and hands-on production, and I bring a calm demeanor under pressure, strong communication skills, and a passion for storytelling and live experiences. My career has taken me from major network work to teaching and mentoring students, with a focus on performing arts, multimedia production, and community engagement. I enjoy helping teams translate creative vision into polished, memorable productions while fostering learning and professional growth for others.

Jennifer Potocki

I am a seasoned broadcast and live event professional with over 20 years of hands-on experience in television production, stage operations, and education. I thrive in fast-paced environments, delivering reliable technical support, creative problem solving, and seamless collaboration with producers, directors, and crew. My background spans freelance network work, classroom instruction, and hands-on production, and I bring a calm demeanor under pressure, strong communication skills, and a passion for storytelling and live experiences. My career has taken me from major network work to teaching and mentoring students, with a focus on performing arts, multimedia production, and community engagement. I enjoy helping teams translate creative vision into polished, memorable productions while fostering learning and professional growth for others.

Available to hire

I am a seasoned broadcast and live event professional with over 20 years of hands-on experience in television production, stage operations, and education. I thrive in fast-paced environments, delivering reliable technical support, creative problem solving, and seamless collaboration with producers, directors, and crew. My background spans freelance network work, classroom instruction, and hands-on production, and I bring a calm demeanor under pressure, strong communication skills, and a passion for storytelling and live experiences.

My career has taken me from major network work to teaching and mentoring students, with a focus on performing arts, multimedia production, and community engagement. I enjoy helping teams translate creative vision into polished, memorable productions while fostering learning and professional growth for others.

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Experience Level

Intermediate

Language

English
Fluent

Work Experience

Maker Experience Expert at JenniferMaker LLC
February 1, 2020 - February 1, 2026
Served as Social Media Moderator and Customer Support Specialist. Managed online crafting communities across Facebook, YouTube, and Instagram, including post approvals, member approvals, and comment moderation. Provided customer support via email, website live chat, and live sessions on Facebook and YouTube. Assisted users with Cricut crafting, sublimation printing, Canva design, and troubleshooting crafting. Supported paid crafting memberships including account access, billing, duplicate purchases, and refunds. Processed payments, refunds, and account adjustments through Shopify and Teachable. Supported a high-volume community with clear, friendly guidance and problem resolution.
Substitute Teacher at Kelly Services
January 1, 2007 - January 1, 2019
Taught long-term positions in dance, drama, P.E., and Health. Provided instructional support for K–12 classrooms across multiple subjects and grade levels. Maintained learning continuity by following lesson plans and managing student behavior. Adapted quickly to diverse classroom environments and student needs.
Audio/Video Production Freelance Professional
January 1, 1990 - Present
Freelanced for major broadcast networks including ABC, NBC, CBS, ESPN, HBO, MTV, VH1, TNT, USA Network, The Golf Channel, Telemundo, The Disney Channel, and more. Worked roles including audio technician, camera operator, utility, stage manager, production assistant, tape operator, and assistant director. Supported major live sports and entertainment events such as the Detroit Pistons, Orlando Magic, Daytona 500, 1994 World Cup, 1996 Olympics, MTV Video Music Awards, and many others.
Box Office Supervisor / Broadcasting A2 / Camera & Production at The Palace of Auburn Hills, Pine Knob Music Theater, Meadow Brook Music Theater & Others
January 1, 1989 - January 1, 1994
Managed ticket sales, customer service, seller training, cash balancing, deposits, and season ticket accounts. Supported broadcast operations for Detroit Pistons, Piston Weekly TV, Neon Indoor Soccer League, and major sports broadcasts. Performed stage and video production including load-in/load-out, audio crew, camera operation, lighting, carpentry, wardrobe support, and stagehand duties. Worked concerts and shows including Neil Diamond, U2, Janet Jackson, Metallica, Paula Abdul, and many others.
Sales Representative / Recording Engineer / Marketing Director at The Recording Institute of Detroit / The Disc Recording Studio
January 1, 1986 - January 1, 1988
Recruited talent and generated new business opportunities through proactive outreach and relationship building. Operated Solid State Logic 4000 “G” Series sound board; performed MIDI programming; handled technical and electrical studio setup; executed recording, mixing, editing, and equipment maintenance. Managed new business development, student enrollment, billing, correspondence, testing, and coordinated sales tours. Oversaw advertising campaigns, corporate branding, publicity, art direction, and brochure creation.

Education

Bachelor of Fine and Performing Arts — Theater and Dance at Wayne State University
January 11, 2030 - January 1, 1990
Certificate of Completion at The Recording Institute of Detroit / The Disc Recording Studio
January 11, 2030 - January 1, 1987
Studies in Clowning, Mime, Dance, and Theater at Davis & Elkins College
January 11, 2030 - January 1, 1983

Qualifications

Life Mastery, Anthony Robbins Seminars
January 1, 2005 - May 31, 2026

Industry Experience

Media & Entertainment, Education, Professional Services