Aspiring Assistant Manager role in the overseas liaison with over 15 years of customer and community service experience combined, across diverse customers and partners. Skilled at managing high-volume customer and partner interactions, handling escalations, and supporting teams to deliver consistent service standards. Strong people-first approach, prioritise clear communication, cultural sensitivity, fostering collaboration, inclusivity, and trust with partners from different backgrounds. Always looking for opportunities to up-skill, learn and gain new experiences.…

Claudya Clara Boru Hombing

Aspiring Assistant Manager role in the overseas liaison with over 15 years of customer and community service experience combined, across diverse customers and partners. Skilled at managing high-volume customer and partner interactions, handling escalations, and supporting teams to deliver consistent service standards. Strong people-first approach, prioritise clear communication, cultural sensitivity, fostering collaboration, inclusivity, and trust with partners from different backgrounds. Always looking for opportunities to up-skill, learn and gain new experiences.…

Available to hire

Aspiring Assistant Manager role in the overseas liaison with over 15 years of
customer and community service experience combined, across diverse customers
and partners. Skilled at managing high-volume customer and partner interactions,
handling escalations, and supporting teams to deliver consistent service
standards. Strong people-first approach, prioritise clear communication, cultural
sensitivity, fostering collaboration, inclusivity, and trust with partners from
different backgrounds. Always looking for opportunities to up-skill, learn and gain
new experiences.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Assistant Manager (Overseas Liaison) at Singapore Institute of Technology (SIT)
October 1, 2022 - Present
Main liaison for overseas universities to explore university-wide modules, coordinate overseas immersion programs, and facilitate collaboration with SIT’s Global Experience Division (GED). Acts as travel agent for overseas immersion programs and coordinates resource personnel and centre operations for overseas initiatives. Manages recruitment, onboarding and day-to-day operations of the Centre with community and partner organisations, ensuring confidentiality of information, handling inquiries, feedback, complaints, and incidents.

Education

Higher National IT Certificate in Business Studies (Events Management) at ITE College Central (Bishan Campus)
January 11, 2030 - January 1, 2016
National IT Certificate in Info-Communications Technology at ITE College West (Balestier Campus)
January 11, 2030 - January 1, 2009
Senior Secondary at Sembawang Secondary School
January 11, 2030 - January 1, 2001
PSLE at Northland Primary School
January 11, 2030 - January 1, 2001

Qualifications

Diploma in Hospitality Management
January 11, 2030 - May 31, 2026

Industry Experience

Education, Travel & Hospitality, Professional Services, Media & Entertainment, Government

Skills

Experience Level

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