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I'm a creative and adaptable communications graduate with hands-on experience in digital content creation, campaign support, customer-facing roles, and social media engagement. I enjoy turning ideas into engaging content for university channels and campaigns, and I thrive in collaborative teams to deliver visually appealing and audience-focused results. My background in hospitality and customer service has sharpened my interpersonal and organizational skills, and I'm passionate about social media, digital marketing, branding, and audience engagement. I'm excited to explore opportunities across these areas and contribute to meaningful campaigns.…I'm a creative and adaptable communications graduate with hands-on experience in digital content creation, campaign support, customer-facing roles, and social media engagement. I enjoy turning ideas into engaging content for university channels and campaigns, and I thrive in collaborative teams to deliver visually appealing and audience-focused results. My background in hospitality and customer service has sharpened my interpersonal and organizational skills, and I'm passionate about social media, digital marketing, branding, and audience engagement. I'm excited to explore opportunities across these areas and contribute to meaningful campaigns.

Lueje Branco de Alva

Content Creator, Content Producer, Social Media Manager, +2

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I'm a creative and adaptable communications graduate with hands-on experience in digital content creation, campaign support, customer-facing roles, and social media engagement. I enjoy turning ideas into engaging content for university channels and campaigns, and I thrive in collaborative teams to deliver visually appealing and audience-focused results. My background in hospitality and customer service has sharpened my interpersonal and organizational skills, and I'm passionate about social media, digital marketing, branding, and audience engagement. I'm excited to explore opportunities across these areas and contribute to meaningful campaigns.…I'm a creative and adaptable communications graduate with hands-on experience in digital content creation, campaign support, customer-facing roles, and social media engagement. I enjoy turning ideas into engaging content for university channels and campaigns, and I thrive in collaborative teams to deliver visually appealing and audience-focused results. My background in hospitality and customer service has sharpened my interpersonal and organizational skills, and I'm passionate about social media, digital marketing, branding, and audience engagement. I'm excited to explore opportunities across these areas and contribute to meaningful campaigns.

Available to hire

I’m a creative and adaptable communications graduate with hands-on experience in digital content creation, campaign support, customer-facing roles, and social media engagement. I enjoy turning ideas into engaging content for university channels and campaigns, and I thrive in collaborative teams to deliver visually appealing and audience-focused results.

My background in hospitality and customer service has sharpened my interpersonal and organizational skills, and I’m passionate about social media, digital marketing, branding, and audience engagement. I’m excited to explore opportunities across these areas and contribute to meaningful campaigns.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Fluent

French

Advanced

Work Experience

Customer Service Agent at Ecobank

November 1, 2024 - July 1, 2025

Delivered daily support to 50+ customers in a fast-paced client-facing environment; built strong customer relationships through effective communication and problem solving; assisted clients with digital banking services and supported adoption of online platforms; identified customer needs and recommended appropriate solutions to improve customer experience; maintained high service standards while handling multiple enquiries; awarded 'Employee of the Quarter' for service quality and performance.

Digital Content Creator / Media Assistant at MORA, University of Kent

January 1, 2022 - January 1, 2024

Produced digital content for university social media and communications channels; supported digital campaigns and student engagement initiatives; collaborated with teams to create visually engaging and audience-focused content; assisted in promoting university events and activities through digital platforms.

Political Communications Assistant at MUDA

January 1, 2022 - December 31, 2022

Supported communication and awareness initiatives through digital and creative projects; assisted with website UX-related tasks and communications planning; contributed to content development and campaign support.

Voice Actor Volunteer at UNO Environmental Awareness Campaigns

January 1, 2015 - January 1, 2020

Participated in awareness campaigns through voice acting and creative media content; contributed to communication initiatives designed to engage and inform audiences; developed confidence in verbal communication, storytelling, and audience engagement; collaborated with teams on creative and educational campaign projects.